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Anti-virus is turned off regularly since update yesterday

If you have issues with Panda Protection Advanced or with Panda Protection Complete, check the Support articles http://www.pandasecurity.com/support/ or else, post your question here!
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Joined: Fri, 02 Jun 2017, 13:51

Anti-virus is turned off regularly since update yesterday

Postby Lauwer » Fri, 02 Jun 2017, 14:02

Hello, I downloaded the last Panda Protection (free version) yesterday, and since then I get a pop up once every few hours, that the anti-virus of Panda and of Windows Defender both are turned off, and that my computer is at risk.
Every time after this I open Panda Protection, and the Anti-virus is indeed turned off. I turn it on again, and for a few hours it stays on, but then the same thing happens again. What could this be? It has to be related to yesterday's update.
Thanks

Registered user
Posts: 1
Joined: Sat, 10 Jun 2017, 16:27

Re: Anti-virus is turned off regularly since update yesterday

Postby Mr.Meow13 » Sat, 10 Jun 2017, 16:29

I am facing the same problem, each day I have to turn on my anti virus because it's offline for some reason.
Need help.

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Posts: 1
Joined: Tue, 04 Jul 2017, 14:52

Re: Anti-virus is turned off regularly since update yesterday

Postby WardrobeBook » Tue, 04 Jul 2017, 14:54

I have exactly the same problem. Usually Panda turns itself back on automatically or if it doesn't by the time I've reached the screen, I turn it back on myself. But the problem repeats.

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