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Can`t install Panda GP

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Joined: Fri, 12 Jan 2018, 13:14

Can`t install Panda GP

Postby Tannemoden » Fri, 12 Jan 2018, 13:53

I can´t install Panda Global Protection. It says at the end of installation that has been an error.
2018-01-12_124646.jpg
2018-01-12_124646.jpg (33.16 KiB) Viewed 589 times

But the PsNanoLog_5293.zip is to big to send here.

Please help

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Posts: 545
Joined: Tue, 24 Oct 2017, 12:04

Re: Can`t install Panda GP

Postby Darth Panda » Fri, 12 Jan 2018, 16:11

Hi Tannemoden,

You can send us the files through this web:

https://www.pandasecurity.com/germany/h ... html?lng=3

Regards,

Tech Support Department
Panda Security
The Cloud Security Company
Technical support – Panda Security
www.pandasecurity.com

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Posts: 4
Joined: Fri, 12 Jan 2018, 13:14

Re: Can`t install Panda GP

Postby Tannemoden » Fri, 12 Jan 2018, 17:16

Hello Mary77,
I can`t send it, there comes a error Page when I try to send???

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Re: Can`t install Panda GP

Postby Tannemoden » Mon, 15 Jan 2018, 11:03

Hello Mary77,
this is the error-page I take ...
2018-01-15_100058.jpg
2018-01-15_100058.jpg (95.29 KiB) Viewed 546 times

Official moderator
Posts: 545
Joined: Tue, 24 Oct 2017, 12:04

Re: Can`t install Panda GP

Postby Darth Panda » Mon, 15 Jan 2018, 15:51

Ok.

Try the uninstaller:

https://www.pandasecurity.com/usa/support/card?id=82011

and then install using the following file from this link:

http://acs.pandasoftware.com/Panda/PPS/187319/PPS.exe

the activation code, the same you do have.
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 4
Joined: Fri, 12 Jan 2018, 13:14

Re: Can`t install Panda GP

Postby Tannemoden » Tue, 16 Jan 2018, 09:41

Good Morning Mary77

Now it works, thanks!

I started the uninstaller, reboot, install the PPS.exe and ... it works, great!

Thank you very much.

Bye

Official moderator
Posts: 545
Joined: Tue, 24 Oct 2017, 12:04

Re: Can`t install Panda GP

Postby Darth Panda » Tue, 16 Jan 2018, 11:02

Good to know. enjoy your protection.
Technical support – Panda Security
www.pandasecurity.com

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