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[SOLVED] Slowed down internet connection

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
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[SOLVED] Slowed down internet connection

Postby Danyo » Tue, 19 Jun 2012, 21:34

So, recently I noticed that my internet connection had slowed down. I can't exactly pinpoint when it started to happen, since it's not unusably slow. ( I normally have a 120 Mbps line, but I only reach about 75 Mbps now ). I've been looking for quite some time to what the issue is, and in the end it turned out to be Panda internet security 2012 ( Payed single person version ). I've confirmed this by uninstalling it, and then my internet speed suddenly was back to what it's supposed to be.

Now, 75 Mbps is really still workable, but now that I've uninstalled Panda IS 2012, the difference is notable for sure.

Anyway, I've seen several posts around here that it seems to be a known issue, and not part of the program to hold on to some of the bandwith for emergency updates or w/e. I was just wanna know if the hotfix will fix it, and wich one I should be using if any.

I do want to say, that even if this issue isn't gonna be resolved, there's a good chance I'll keep using panda IS 2012 anyway, since I've been happy with it for a year and a half now ( I started with 2011 and upgraded at the start of this year ) and never really had any problems with what it's supposed to do: keep my pc safe and clean. A 25% bandwith is a bit of a steep price to pay, but I can afford it if it'd be neccesary, though since it's apparantly a known issue, I'd love to see if you could fix it and make it back to being perfect :)

thanks in advance for taking the time to read this.

ps.: Not native english, and I feel like I've rambled on a bit, but I hope it's clear regardless.

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Re: Slowed down internet connection

Postby Firefox » Wed, 20 Jun 2012, 09:22

Hi Please try the following two hotfixes in turn that are designed to resolve problems with slow browsing after the install of Panda Internet Security 2012.

http://www.pandasecurity.com/resources/ ... s17_r1.exe

http://www.pandasecurity.com/resources/ ... s23_r1.exe
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Re: Slowed down internet connection

Postby Danyo » Wed, 20 Jun 2012, 11:30

Neither fix helped :(

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Re: Slowed down internet connection

Postby VirusBuster » Thu, 21 Jun 2012, 12:56

Try this hotfix: hfp171104s30_r1.exe
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: Slowed down internet connection

Postby Danyo » Thu, 21 Jun 2012, 15:59

That one worked, thanks for the help :) It doesn't seem there are any other issues.

Happy to be able to keep using panda without having to sacrifice some speed.

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Re: Slowed down internet connection

Postby VirusBuster » Thu, 21 Jun 2012, 16:30

ISSUE SOLVED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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