Lots of popups

Problems with virus, rootkits, rogueware...? The community and the Panda experts will get your queries solved!
masterel
Registered user
Registered user
Posts: 1
Joined: Fri, 25 Aug 2017, 14:32

Lots of popups

Post by masterel »

Hi all,

I am looking for your help. Suddenly I start receiveing many popup windows which are blocked by panda.

The popup asks me to download (open or save) the file popup_6000.mht.

Did this happened to anyone else? Is it dangerous? I couldnt find any solution on the net.

I cant find a way to close it as my screen is full of this (blocked by panda) and makes my pc slow and every time I have to restart.

Thanks in advance for your responses.
WalterW2017
Registered user
Registered user
Posts: 1
Joined: Mon, 30 Oct 2017, 16:04

Re: Lots of popups

Post by WalterW2017 »

masterel wrote:Hi all,

I am looking for your help. Suddenly I start receiveing many popup windows which are blocked by panda.

The popup asks me to download (open or save) the file popup_6000.mht.

Did this happened to anyone else? Is it dangerous? I couldnt find any solution on the net.

I cant find a way to close it as my screen is full of this (blocked by panda) and makes my pc slow and every time I have to restart.

Thanks in advance for your responses.

Having the same problem popup_6000.mht keeps downloading I cant do anything with it except delete with Red X button. After a minute it starts up again

States the file is From c:\PandaData\Panda Security\Panda Devices........
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Post by Darth Panda »

Scan yor computer in safe mode with networking using the panda cloud cleaner.
Technical support – Panda Security
www.pandasecurity.com
luizvictorqueiroz
Registered user
Registered user
Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Post by luizvictorqueiroz »

Hi

I already tried using panda cloud scanner and still getting the pop up to download this file.

I asked panda also to scan it, but nothing never found. How can I get it solved?
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Post by Darth Panda »

good morning,

Can you send us a copy of that file popup_6000.mht?

regards,
Technical support – Panda Security
www.pandasecurity.com
luizvictorqueiroz
Registered user
Registered user
Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Post by luizvictorqueiroz »

I dont have the file because i did not download.

But it is the AVConsole

Image

Image

Image

It start a blank popup in corner, and AV Console hits downloading several times.
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Post by Darth Panda »

Try changing the default browser for another one installed..

Like mozilla or Chrome.

left like that for on e or two days.
Then go back to Internet explorer as the default browser.

Please inform if the issue comes back.
Technical support – Panda Security
www.pandasecurity.com
luizvictorqueiroz
Registered user
Registered user
Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Post by luizvictorqueiroz »

Chrome is my default browser.

So should i change to another one?
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Post by Darth Panda »

Yes, Please
Technical support – Panda Security
www.pandasecurity.com
luizvictorqueiroz
Registered user
Registered user
Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Post by luizvictorqueiroz »

I did and nothing changed.

I tried to save the file, but they said download cannot be completed.

Very strange, i think i will unistall panda.
Post Reply

Return to “Virus - Issues”