Hi all, thanks for reading and all possible help.
So I've been trying to uninstall Panda Antivirus 2015 from my mom's laptop, but it gives me a error in Spanish. I've tried to uninstall it by trying to install the new "Global Protection of Panda" and by trying to remove Panda from the computer trough windows (Windows 10).
So I've been looking on the forums a bit for a possible solution, I found a thread of someone who had a similar issue, someone suggested downloading a fix for the installer/uninstaller, which I did, yet it did not work (Sorry, can't recall which thread, as I was browsing on her laptop at the time)
I have the PSNanolog of when the error happened, but I've got no clue what the issue could be.
Regards,
Vaya
I can't uninstall Panda Antivirus 2015
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- Official moderator
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Re: I can't uninstall Panda Antivirus 2015
Hi Vaya,
Here you have the generic uninstall for Panda Antivirus 2015 and later versions:
http://www.pandasecurity.com/resources/ ... taller.exe
With this uninstaller you should be able to eliminate the remains of the antivirus.
Best regards.
Here you have the generic uninstall for Panda Antivirus 2015 and later versions:
http://www.pandasecurity.com/resources/ ... taller.exe
With this uninstaller you should be able to eliminate the remains of the antivirus.
Best regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: I can't uninstall Panda Antivirus 2015
Thank you for your reply Darth Panda,
The solution you gave indeed helped to remove the Anti-Virus, yet now somehow the Global Protection won't install due a file being damaged or missed. Somewhere in Appdata\Local\Temp.
It's rather frustrating, especially in this hot weather .
If you require more information or if I have to make a new thread regarding to the new issue, I'd be happy to comply.
Regards,
Vaya
The solution you gave indeed helped to remove the Anti-Virus, yet now somehow the Global Protection won't install due a file being damaged or missed. Somewhere in Appdata\Local\Temp.
It's rather frustrating, especially in this hot weather .
If you require more information or if I have to make a new thread regarding to the new issue, I'd be happy to comply.
Regards,
Vaya
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: I can't uninstall Panda Antivirus 2015
Hi Vaya,
Can you attach a screemshot of the error during the installation process?
Regards,
Can you attach a screemshot of the error during the installation process?
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: I can't uninstall Panda Antivirus 2015
Hi,
Of course I can, I do have to tell you the error is partially in Dutch this time (My native language).
If you require any more information, feel free to ask and I'll do my best to provide it to my best potential.
Regards,
Vaya
Of course I can, I do have to tell you the error is partially in Dutch this time (My native language).
If you require any more information, feel free to ask and I'll do my best to provide it to my best potential.
Regards,
Vaya
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: I can't uninstall Panda Antivirus 2015
Hi Vaya,
Download this file and try to install with it:
http://acs.pandasoftware.com/Panda/GP/181159/GP.exe
Regards.
Download this file and try to install with it:
http://acs.pandasoftware.com/Panda/GP/181159/GP.exe
Regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com