Suddenly i noticed that my panda global security antivirus program is not running. I can't even open it manually. Then i tried to reinstall it, but by pc deny to install it. It says "Can not run in this operating system". And even panda dashboard suggest me to contact the tech support. It suggest me to attach a zip file named PsNanolog_AD25.zip in the forum. But it can not be attached due to its large size. Here, only 1 MB data can be attached. So i made a screenshot of the dialogue box and attach it here. please post a reply asap if any clues has been found of my problem. I'm feeling insecure.
Thanks in advance
Ibrahim Parvez
Panda Global Security is disabled, Can not run reinstalation
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Panda Global Security is disabled, Can not run reinstalation
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Re: Panda Global Security is disabled, Can not run reinstalation
Hi ibrahim_parvez
Try to install with this installer, please:
http://acs.pandasoftware.com/Panda/PDC/190563/PDC.exe
Regards
Try to install with this installer, please:
http://acs.pandasoftware.com/Panda/PDC/190563/PDC.exe
Regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
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Re: Panda Global Security is disabled, Can not run reinstalation
No joy! Same result. I couldn't even uninstall The "Panda Global Security" from my computer!
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Re: Panda Global Security is disabled, Can not run reinstalation
Hi ibrahim_parvez
Okay, then try to eliminate the remains of Panda Global with this uninstaller:
http://www.pandasecurity.com/resources/ ... taller.exe
Then try installing again.
Thank you.
Okay, then try to eliminate the remains of Panda Global with this uninstaller:
http://www.pandasecurity.com/resources/ ... taller.exe
Then try installing again.
Thank you.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
- Posts: 3
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Re: Panda Global Security is disabled, Can not run reinstalation
Successfully uninstalled the previous program. But still can not reinstall it. Same result again!!!
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Global Security is disabled, Can not run reinstalation
Hi ibrahim_parvez
In this case, it is best that you open an incident with our technical support in the UK.
Fill in this form and attach the PsNanolog_XXXX.zip file:
https://www.pandasecurity.com/uk/homeus ... html?lng=2
They will review it and they will give you a solution.
Thank you.
In this case, it is best that you open an incident with our technical support in the UK.
Fill in this form and attach the PsNanolog_XXXX.zip file:
https://www.pandasecurity.com/uk/homeus ... html?lng=2
They will review it and they will give you a solution.
Thank you.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Global Security is disabled, Can not run reinstalation
I have a similar issue. I tried to install the installer and remove all the remains of Panda Global but it didn't work.
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- Official moderator
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- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Global Security is disabled, Can not run reinstalation
Hi duwayne,
Please follow the steps you can find in the technical support help to uninstall the antivirus:
https://www.pandasecurity.com/usa/support/card?id=82011
Regards,
Please follow the steps you can find in the technical support help to uninstall the antivirus:
https://www.pandasecurity.com/usa/support/card?id=82011
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com