Account cannot be logged in
https://drive.google.com/file/d/1qAYgFZ ... sp=sharing
Account
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Account
Hi as123,
Sorry but I don't understand the issue. What are you trying to do, to access your account or make a renewal?
Regards,
Sorry but I don't understand the issue. What are you trying to do, to access your account or make a renewal?
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Account
Access account
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Account
Hi as123,
You are not accessing correctly.
Please check the following screenshot to be abble to access:
https://www.screencast.com/t/aePJ6QegW
Or follow the steps of this help:
https://www.pandasecurity.com/usa/support/card?id=82000
Regards,
You are not accessing correctly.
Please check the following screenshot to be abble to access:
https://www.screencast.com/t/aePJ6QegW
Or follow the steps of this help:
https://www.pandasecurity.com/usa/support/card?id=82000
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Account
Access account,arise there encountered an issue when performing a service request page.
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Account
Hi as123,
Try using another browser or erasing the temporary files in Google Chrome, seems the problem is that it's incorrectly cached the data in the browser.
Regards,
Try using another browser or erasing the temporary files in Google Chrome, seems the problem is that it's incorrectly cached the data in the browser.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Account
Have tried it, still can't
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Account
The thing is:
The link does work.
So it might be a navigator problem or a computer problem.
The link does work.
So it might be a navigator problem or a computer problem.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Account
I'm sure not a computer problem
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Account
I have just try to connect to the very same page (client reminder) coming from the fvery same page as from your video:
HTTPS://www.pandasecurity.com/taiwan/renewal
and the link does work and the page does open:
It is not a http code problem.
Please check yor computer settings.
HTTPS://www.pandasecurity.com/taiwan/renewal
and the link does work and the page does open:
It is not a http code problem.
Please check yor computer settings.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com