Virus detected W32/Exploit.gen

Queries regarding Panda free antivirus products will be managed, to the extent possible, by the forum community.
Post Reply
noobie123
Registered user
Registered user
Posts: 1
Joined: Mon, 17 Dec 2018, 05:46

Virus detected W32/Exploit.gen

Post by noobie123 »

Panda AV detected a virus in 1Password just now ?

Is this a false alert

Has quarantined the entire exe.

Detected W32/Exploit.gen

Strange as both programs have coexisted for some time.
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Virus detected W32/Exploit.gen

Post by Darth Panda »

Hi noobie123

Please, send us the sample of the application to this account:

falsepositives@pandasecurity.com

Before send it, compress the file using "panda" password.

We will review the detection to solve it if it's necesary.

Regards.
Technical support – Panda Security
www.pandasecurity.com
Mike_1Password
Registered user
Registered user
Posts: 1
Joined: Thu, 27 Dec 2018, 19:40

Re: Virus detected W32/Exploit.gen

Post by Mike_1Password »

Hi,

I work at 1Password, we'd like to make sure these false positives doesn't happen again. Does Panda support whitelisting based on the Authenticode signatures? If yes, how do we proceed with that?
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Virus detected W32/Exploit.gen

Post by Darth Panda »

we need a file signed by you.
the digital signature should be creditted by a valid authentication entity.

Just send us a signed file, adn we will check it out.

regards
Technical support – Panda Security
www.pandasecurity.com
Post Reply

Return to “Panda Free Antivirus - Issues”