Hi,
OS Vista Pro and i live in belgium.
I have Panda Dome Essential for some time but since mid December the antivirus and the firewall is disabled and impossible to reactivate.
Panda one indicates a problem with a red button "solve" it indicates "critical error" and it is necessary to restart what I did several times.
i try uninstall + run "uninstaller.exe" and install again but same error.
i run "PANDA CLOUD CLEANER" but all ok.
i run "PCOPinfo.exe" no probleme detect.
My licence is ok until 2021 ...
i hope i can find a solution.
Happy New Year
Panda Dome critical error No AV and firewall
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Dome critical error No AV and firewall
Hi
In order to solver the issue, we need to regain some details. We have sent you an email asking for them.
Regards.
In order to solver the issue, we need to regain some details. We have sent you an email asking for them.
Regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Dome critical error No AV and firewall
Hello,
I bought PANDA DOME Complete recently and I can't activate AV and Firewall as well.
OS Windows Vista Edition Familiale Premium
Can someone help me please as my licence run up to 2021?
Thank you for your help
Regards,
BMai
I bought PANDA DOME Complete recently and I can't activate AV and Firewall as well.
OS Windows Vista Edition Familiale Premium
Can someone help me please as my licence run up to 2021?
Thank you for your help
Regards,
BMai
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Dome critical error No AV and firewall
update all your files for the operating system.
once completely and fully updated, uninstall your antivirus solution.
Once unisntalled and restarted, go to your account on
www.myaccount.pandasecurity.com
and download the installation file from there. It will have the activation code for your product integrated.
install and confirm solution ok
once completely and fully updated, uninstall your antivirus solution.
Once unisntalled and restarted, go to your account on
www.myaccount.pandasecurity.com
and download the installation file from there. It will have the activation code for your product integrated.
install and confirm solution ok
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com