Whitelisting via the digital signature
Whitelisting via the digital signature
Hello,
What is needed to apply for whitelisting via the digital signature? We have one and would like to prevent any false positive detections for users who launch our applications with your antivirus.
Below is the link to download our app:
https://files.spl.co/get/ea718294cf224c ... a86f31d23/
We are ready to provide you with any information and promptly answer the questions to speed up the process of the whitelisting.
What is needed to apply for whitelisting via the digital signature? We have one and would like to prevent any false positive detections for users who launch our applications with your antivirus.
Below is the link to download our app:
https://files.spl.co/get/ea718294cf224c ... a86f31d23/
We are ready to provide you with any information and promptly answer the questions to speed up the process of the whitelisting.
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting via the digital signature
Hi,
All we need is samples of the files and that they are digitally signed in order to include this signature in our whitelist.
I see that the linked file is digitally signed by "GAME SOFT LAB DO."
Can you confirm that this is the digital signature to be included in the whitelist?
Thank you.
All we need is samples of the files and that they are digitally signed in order to include this signature in our whitelist.
I see that the linked file is digitally signed by "GAME SOFT LAB DO."
Can you confirm that this is the digital signature to be included in the whitelist?
Thank you.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Whitelisting via the digital signature
Hello,
Thank you for the prompt answer.
Below are the correct signed samples of files with the digital signature to be included in the whitelist.
https://files.spl.co/get/a4f31541712c46 ... 891af5224/
Thank you
Thank you for the prompt answer.
Below are the correct signed samples of files with the digital signature to be included in the whitelist.
https://files.spl.co/get/a4f31541712c46 ... 891af5224/
Thank you
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting via the digital signature
Hi,
OK perfect. I will send the samples to our laboratories to be included in the whitelist.
I'll keep you informed.
Regards.
OK perfect. I will send the samples to our laboratories to be included in the whitelist.
I'll keep you informed.
Regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting via the digital signature
Hi
Our malware lab has analyzed the files.
It has been considered that they do not complete the requirements to be excluded from our white list, since they operate as a miner. We are sorry but they will not be excluded.
In fact they have been classified as the PUP/CoinMiner variant.
Regards.
Our malware lab has analyzed the files.
It has been considered that they do not complete the requirements to be excluded from our white list, since they operate as a miner. We are sorry but they will not be excluded.
In fact they have been classified as the PUP/CoinMiner variant.
Regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
- Posts: 2
- Joined: Fri, 21 Dec 2018, 19:26
Re: Whitelisting via the digital signature
Hello,
I represent UPS. I am looking for the process to submit our new version of UPS Worldship 2019 for whitelisting:
https://download.worldshipmedia.com/pro ... _0_ENU.exe
The files are digitally signed. Please let us know if there's anything else we need to do from our end.
Thank you,
I represent UPS. I am looking for the process to submit our new version of UPS Worldship 2019 for whitelisting:
https://download.worldshipmedia.com/pro ... _0_ENU.exe
The files are digitally signed. Please let us know if there's anything else we need to do from our end.
Thank you,
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting via the digital signature
hello,
I will send the samples to our laboratories to be included in the whitelist.
regards,
I will send the samples to our laboratories to be included in the whitelist.
regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting via the digital signature
hello,
The file has been classified as goodware by digital signature
regards.
The file has been classified as goodware by digital signature
regards.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
-
- Registered user
- Posts: 2
- Joined: Fri, 21 Dec 2018, 19:26
Re: Whitelisting via the digital signature
Thank you for your assistance. We appreciate the timely response.
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Whitelisting via the digital signature
regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com