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Expired versions of Antivirus pro

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Joined: Wed, 26 Sep 2018, 22:48

Expired versions of Antivirus pro

Postby bruno » Wed, 26 Sep 2018, 23:00

A few days ago, I installed a new Panda Antivirus Pro with a new license number.
It was purchased in a store.

I removed the old one and installed the new one with the new number.
I logged in on my account and the old scanner was listed there.
After install of the new one, the list contained two scanners, while the latest was installed.
Yesterday, the old one expired but I keep getting notifications in my mailbox.

My question is, if it is possible to consider a button to disable old version in the dashbourd of your account.
A second point is, there is no way to unsubscribe this mails.

greets

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Location: Taiwan

Re: Expired versions of Antivirus pro

Postby as123 » Fri, 28 Sep 2018, 13:53

Here is the product suggestion area

Please post a question here https://support.pandasecurity.com/forum ... fe4bb4b41c

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Re: Expired versions of Antivirus pro

Postby Darth Panda » Thu, 11 Oct 2018, 16:00

send an email to

customerservicehq@pandasecurity.com

and expose there your issue, along with your client number, old activation code, and new activation code
Technical support – Panda Security
www.pandasecurity.com

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