Panda Security Forum

We are currently facing issue with Cryptolocker Ransomware virus (https://en.wikipedia.org/wiki/CryptoLocker) which has affected some users in three of our branches. As a mitigation plan could you please advise how do we handle this situation. Our Panda did not identify this as a potential threat an...

Hi

It seems I have virus on my machine.

I see this Search Protect icon in my taskbar

There is some changes in IE settings which has added additional Add ons. It comes back even after I delete them.

Kindly advise how to remove this one.

Hi,

Unable to download malware radar report. Getting attached error. Kindly advise.

Regards,
Raman

Hi,

Any idea to release new hotfix?

Hope the below one is updated one.

Panda Security for Desktops: 4.65.11.0000
Panda for File Servers: 8.65.11.0000

Thanks,
Shaun

Sorry for the delay,

Actually we reinstalled Operating system.

Thanks.

Yes, I have already done this but problem is not solved.

Thanks for your reply. I have only PCloudCleaner.LOG file in this path "%ProgramFiles\Panda Security\Panda Cloud Cleaner" The same attached for your reference. I don't have any files .stats extension in temp. Actually the temp files was deleted before seeing your earlier reply. Sorry for m...

Thanks for your reply.

The same I have done already regarding shortcuts but still the same issue. Scanned through panda cloud cleaner and find some infected files but when clean the infected file the message says Panda did not clean all the files and the same send to lab for investigation.

Hi,

How to remove Istart.webssearches.com from IE (Virus Removal Guide). When I open my internet explore by default it is opening with Istart.webssearches.com web page.

Thanks,
Raman

Any update on this?