Search found 121 matches

by CJ166
Thu, 02 Nov 2017, 08:09
Forum: Panda Protection Products - Issues
Topic: PGP does not work
Replies: 10
Views: 11857

Re: PGP does not work

Hello,
Excuse a question, did you disable the Windows firewall? In the first image I see that it is ON.

If you disable the Windows firewall (private and public) what happens? Does Panda's work?
by CJ166
Thu, 26 Oct 2017, 21:14
Forum: Panda Free Antivirus - Issues
Topic: program file passed PandaAV and then declared a virus & quarantained
Replies: 7
Views: 7317

Re: program file passed PandaAV and then declared a virus & quarantained

Hello,

When you analyze the installer is packaged and may not have suspicious detection, such as a "trojan horse" and it is possible that when it is unpacked the AV detected suspicious files.

Can you attach a link to the program?
by CJ166
Wed, 25 Oct 2017, 21:46
Forum: Panda Free Antivirus - Issues
Topic: Offline update.
Replies: 6
Views: 9674

Re: Offline update.

Hello, there is currently no way to update offline in prodcutos retail, if for business products.
by CJ166
Tue, 24 Oct 2017, 21:17
Forum: Panda Protection Products - Issues
Topic: Panda causes blue screen
Replies: 8
Views: 8999

Re: Panda causes blue screen

Hello,

Yes, but, you removed the antivirus, executed the commands in the cmd .. and then reinstalled?
by CJ166
Tue, 24 Oct 2017, 06:45
Forum: Panda Protection Products - Issues
Topic: Panda causes blue screen
Replies: 8
Views: 8999

Re: Panda causes blue screen

Good day,

-Uninstall with the generic uninstaller http://www.pandasecurity.com/resources/ ... taller.exe

-Run a chkdsk c: /f /r /x on the cmd and then a sfc / scannow

-Install again

Is the problem fixed?
by CJ166
Tue, 24 Oct 2017, 04:57
Forum: Panda Free Antivirus - Issues
Topic: Windows 10 Fall Creators Update support?
Replies: 12
Views: 15297

Re: Windows 10 Fall Creators Update support?

Hi,

https://www.pandasecurity.com/mediacent ... indows-10/

It is clarified that the Microsoft update is presenting errors.
by CJ166
Tue, 24 Oct 2017, 04:43
Forum: Consumer - Issues
Topic: Remove all Trojan and PUP
Replies: 3
Views: 5475

Re: Remove all Trojan and PUP

Yes, it's good.
by CJ166
Mon, 23 Oct 2017, 20:21
Forum: Consumer - Issues
Topic: Remove all Trojan and PUP
Replies: 3
Views: 5475

Re: Remove all Trojan and PUP

Use Panda Cloud Cleaner.

1) Download http://pandacloudcleaner.pandasecurity.com/facebook/
2) Install
3) Analyze
4) Disinfect
by CJ166
Sun, 22 Oct 2017, 20:52
Forum: Consumer - Issues
Topic: Does panda have Difrent installers for x86 and x64
Replies: 5
Views: 9105

Re: Does panda have Difrent installers for x86 and x64

It all depends on how the antivirus software works. 32-bit programs might not be able to interoperate directly with running 64-bit processes (other than through the Windows API), but they do not yet have access to the entire file system including files containing 64-bit code. So technically yes a 32...
by CJ166
Sat, 21 Oct 2017, 20:20
Forum: Consumer - Issues
Topic: Does panda have Difrent installers for x86 and x64
Replies: 5
Views: 9105

Re: Does panda have Difrent installers for x86 and x64

Hi,

There is currently No x64 installer.

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