Search found 150 matches

by bartblaze
Tue, 29 Sep 2015, 18:31
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: PSANHost.exe slows computer operation
Replies: 15
Views: 16213

Re: PSANHost.exe slows computer operation

Good day Hertt,

as waterfront correctly indicates, this seems a different issue. If possible, please take a PCOPinfo and contact your local support.

Regards
by bartblaze
Tue, 29 Sep 2015, 18:28
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Windows 10 Support?
Replies: 7
Views: 6255

Re: Windows 10 Support?

I recently upgraded my OS from Windows 7 to Windows 10. I immediately lost my Panda Security 2013 for which I had paid a lifetime fee in January 2014. I've tried reinstalling but get the message that it cannot be used with Windows 10. What can I do? You posted on the wrong forum but I think you nee...
by bartblaze
Tue, 29 Sep 2015, 18:26
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Signature Update IP Address for firewall
Replies: 1
Views: 5563

Re: Signature Update IP Address for firewall

Good day stephen_senior,

You can find the URLs to whitelist here (IPs may be prone to change, hence we use domains):
http://www.pandasecurity.com/belgium/en ... d?id=50022

Regards
by bartblaze
Tue, 29 Sep 2015, 18:24
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: on demand scan via cmd
Replies: 1
Views: 2306

Re: on demand scan via cmd

Hi unyu123,

Unfortunately this is not possible. You can however launch a scheduled scan via the console if you wish.

Regards
by bartblaze
Tue, 29 Sep 2015, 12:02
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: PCOP automatically Enable and disable
Replies: 1
Views: 2022

Re: PCOP automatically Enable and disable

Hi zopoindex,

Please gather a PCOPinfofrom the affected machine and attach it to your next reply.

Regards
by bartblaze
Tue, 29 Sep 2015, 11:56
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Malware URL check
Replies: 3
Views: 4261

Re: Malware URL check

Hi medvedek,

are you still experiencing this issue? I am able to browse the website.

Regards
by bartblaze
Fri, 21 Aug 2015, 15:17
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: PSANHost.exe slows computer operation
Replies: 15
Views: 16213

Re: PSANHost.exe slows computer operation

We are having the problem on 25 out of 150 computers. The Panda case number is 04192995. We are the IT department here so please don't suggest the typical remedies. Believe me we have tried them all. We have been struggling with this for a month and only this week discovered that PSANHost.exe is ca...
by bartblaze
Fri, 21 Aug 2015, 15:14
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: PSANHost.exe slows computer operation
Replies: 15
Views: 16213

Re: PSANHost.exe slows computer operation

I'm having a similar problem but it's making the system completely unusable. The computer takes 15 minutes to boot up and get logged in. Sometimes we just get a black screen and have to wait 20 minutes or so for the desktop to appear. It took an hour to get to the task manager where we notice PSANH...
by bartblaze
Thu, 20 Aug 2015, 09:51
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: PSANHost.exe slows computer operation
Replies: 15
Views: 16213

Re: PSANHost.exe slows computer operation

Good day waterfront,

is this on specific machines or several machines at once? Do you see an increase in CPU or RAM usage?

Please also give me the casenumber assigned to you so I can take a look.

Regards
by bartblaze
Tue, 18 Aug 2015, 16:49
Forum: Consumer 2015 + Gold Protection + Internet Protection - Archive Issues
Topic: [CLOSED] testerNano.exe runs, but files are not restored
Replies: 43
Views: 22325

Re: testerNano.exe runs, but files are not restored

Hi Lukas, Apologies, I forgot to add from which path you have to execute this. Important : run CMD as Administrator! Now, enter these commands (each line represents a command, press Enter after each): del /f /q %userprofile%\desktop\msv.log cd\ cd %appdata%\dropbox\bin dir /s msv*>>%userprofile%\des...

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