Search found 35 matches

by sabap
Thu, 12 Mar 2015, 05:35
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 493000

Re: Many issues this morning... please help

Items still remain in Quarantine after running the tool, dated and time stamped the time of the failure. I am reluctant to restart. Did you stop the antivirus services (psinprot, ...) under a command prompt window (don't forget to open it with admin rigths) ? Yes, the command prompt was opened with...
by sabap
Thu, 12 Mar 2015, 04:59
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 493000

Re: Many issues this morning... please help

Items still remain in Quarantine after running the tool, dated and time stamped the time of the failure.
I am reluctant to restart.
by sabap
Thu, 12 Mar 2015, 04:09
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 320705

Re: Information regarding a problem with the signature file in PCOP and Retail 2015

MarcoPro wrote:When will there be a resolution for users who have rebooted their pc's and the systems will no longer boot into windows???
ROFL, They think we're working on a "Fix"
Image
by sabap
Thu, 12 Mar 2015, 02:53
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 320705

Re: problem with the signature file in PCOP and Retail 2015

Perhaps the support guy should link the status page again... they apparently believe it makes things better.

Here, I'll help you out:

We are working on the solution, visit this page for updates:
http://www.pandasecurity.com/uk/homeuse ... ?id=100045
by sabap
Thu, 12 Mar 2015, 02:11
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 493000

Re: Many issues this morning... please help

Please give us any Information. There must be a Coordinator or someone like this... What`s the time range for getting this manual tool? Send IT-Service to sleep a few hours....or stay awake? 8 hours left....?! Need some Advice please! Thx I went ahead and came home... Drove 45 mins to an affected c...
by sabap
Thu, 12 Mar 2015, 00:53
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 493000

Re: Many issues this morning... please help

We are doing our best to get this solution ready ASAP. We can not define how long it will take...
Image
by sabap
Thu, 12 Mar 2015, 00:33
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 493000

Re: Many issues this morning... please help

For the machines where the folder is empty, we can say that the issue is fixed. For the rest of the Pc's, you should wait for the manual solution which we are developing right now. Can you give us some kind of time frame? I have been refreshing that support page all day. It is late and past time to...
by sabap
Thu, 12 Mar 2015, 00:14
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 320705

Re: problem with the signature file in PCOP and Retail 2015

I have seen no auto-repairs as of yet, and I have refreshed that damn support link about 300+ times all day. My patience is growing thin.
by sabap
Wed, 11 Mar 2015, 23:32
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 320705

Re: problem with the signature file in PCOP and Retail 2015

Thank goodness we have an image backup solution at our Medical facilities, we had to restore images on 100+ machines, which yielded a downtime of about 2.5 - 3 hours. The rest of our clients that did not have image-based backups were not so lucky. I doubt our firm will come out of this w/o loosing a...
by sabap
Tue, 15 Jan 2013, 20:45
Forum: Adaptive Defense and Endpoint Protection - Archive Issues
Topic: [SOLVED] ICMP Attacks
Replies: 6
Views: 12416

Re: ICMP Attacks

It has been 3 days and I have had ZERO incidents recorded in PCOP. I believe that I have isolated the issue and can say with about 95% confidence that it was the bonjour service on the wireless printer. I hope this helps others that are having this issue. If it does, please post in reply so that we ...

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