Panda Security Forum

not working. It crashes somewhere near 80%.

Here is what I have:
[Software]
LastVersion=1.1.2
[VersionInfo]
Url=http://acs.pandasoftware.com/pandacloud ... leaner.ini

There is no version.ini file, only PandaCloudCleaner.ini.

Same problem as I had previously here: http://support.pandasecurity.com/forum/viewtopic.php?f=73&t=3691 It has stopped working after I upgraded my computer to Windows 10. It crashes after scanning for a while. I have the latest version downloaded from your site today, same problem occurs. The in...

Finally managed to get it working. It kept crashing, so I installed Microsoft's debugging tools to generate a report, had to reboot the computer (every time Panda Cloud crashed, I had to reboot the computer to be able to relaunch it), reinstalled the software, started a new scan, and this time it wo...

I will have to try again, with killing all the processes, but so far, it still didn't complete the scan on this computer.

thank you very much.

VirusBuster wrote: Sorry for the delay, we have created the case 04122841 to study the problem
We will keep you updated

any news about my problem? I just reinstalled Windows, a fresh installation, and I still have the same problem...

thank you very much

I recently gave remote access to my PC to scammers (I know very bad) and they might have put malware on my computer preventing cloud cleaner from doing its job. Help!! NAT you could try this tool, burn it to a DVD or USB and boot your computer from it: http://www.pandasecurity.com/usa/homeusers/sup...

Thank you for the help. Ok, it's done, the file should be uploaded now, I got the message saying it was completed. I would also suggest maybe two small modifications to your guide, since I ran into a little trouble, I suspect other users may be confused too :) 2. [...] cd "Program files (x86)&q...