Search found 7 matches

by ca3366
Thu, 12 Mar 2015, 09:28
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

Hi All,

We have some users that the tool is running successfully and most of the programs are working.

However, some programs still show a DLL missing error.

Any work-around for this?

A.
by ca3366
Thu, 12 Mar 2015, 06:29
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

Good morning.

I see that things got better while i was sleeping. I hope this is the case since we have 600 users waiting to respond to them in a couple of hours that they will go at the office.

Can you let me know if everything is ok with the manual tool? Any problems, etc in order to get ready?

A.
by ca3366
Wed, 11 Mar 2015, 22:37
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

Panda guys, please let us know as soon as you have a resolution because we really worry. In about 10 hours, users will be back....so the clock is ticking. Thanks and once more, this situation is UNACCEPTABLE. Its a shame for you doing this thing and a shame for us selling this product to our custome...
by ca3366
Wed, 11 Mar 2015, 20:57
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

Can you give the number to call outside UK to the above number please?
by ca3366
Wed, 11 Mar 2015, 19:36
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

Hi All, Tough afternoon and a loooong night will be here. OK. We did the following on several PCs out of several thousands worldwide. Step 1: Do the below 1. Reboot the machine into Safe Mode with Networking 2. Open Services 3. Stop the Panda Endpoint Protection service 4. Restart the machine into N...
by ca3366
Wed, 11 Mar 2015, 18:40
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

The solution of KDan works. At least on PCs that we tried. However, I read on several forums that when PC is rebooted, quaranteed files (on this case DLLs) are deleted. IF THIS IS TRUE then we are F***** since on such cases, all the PCs need to reformatted. Is there anybody from Panda that can give ...
by ca3366
Wed, 11 Mar 2015, 18:05
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 83010

Re: Many issues this morning... please help

Good afternoon from Cyprus. The same thing here for about 6K users all over the globe. We need urgently solution on this. Is anybody from Panda here that can give us an update or anybody that found a work-around? Panda Cyprus told me that they are updating their servers and all will get the updates ...

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