Search found 14 matches

by trapalace18
Fri, 06 Sep 2019, 04:23
Forum: Panda Dome for Android - Issues
Topic: Payment for extras on mobile phone
Replies: 1
Views: 8924

Payment for extras on mobile phone

Hello, I am using a Korean mobile phone and have installed Panda Mobile Security (for free). Now I want install some extra service - like VPN Premium - but cannot pay for it. The message is: "Unavailable " - "your device is not provisioned for carrier billing. Contact your mobile operator." My mobil...
by trapalace18
Sat, 11 Aug 2018, 08:36
Forum: Panda Dome - Issues
Topic: Panda Dome - Firewall
Replies: 1
Views: 3260

Panda Dome - Firewall

Dear,

Installed the new Panda Dome program yesterday.

However, after enabling the Firewall it does not keep enabled but disables and that repeats.

How to solve this problem.


Thank you.
by trapalace18
Wed, 21 Feb 2018, 01:58
Forum: Panda Protection Products - Issues
Topic: Installation 3rd device
Replies: 3
Views: 6466

Re: Installation 3rd device

Indeed a good suggestion, but unfortunately my son left already abroad and took his laptop.
Anyway, thanks for responding.

Regards
by trapalace18
Tue, 20 Feb 2018, 04:14
Forum: Panda Protection Products - Issues
Topic: Installation 3rd device
Replies: 3
Views: 6466

Installation 3rd device

Hi,
I have Gold Protection license for 3 devices. Until now used 2 -desktop and portable.
Now I wanted to install the program on my son's laptop but get a failure notice that it is not possible -
not the right path-permission or something like that. Do you have an idea why?

Regards
by trapalace18
Sun, 24 Sep 2017, 03:33
Forum: Panda Dome for Android - Issues
Topic: Anti theft - lock password
Replies: 2
Views: 6215

Anti theft - lock password

To lock the device I have to set a password.
Question:
is this e NEW password, which I set for the the first time and only once?
I mean the password should not be already set?

Kind regards
by trapalace18
Thu, 08 Jun 2017, 04:01
Forum: Panda Protection Products - Issues
Topic: 2 PUPS in quarantine
Replies: 2
Views: 6689

2 PUPS in quarantine

My Panda Gold Global Protection has put two PUPS in Quarantine.

C:\programfiles(x86)\winzipsystemutilitiessuite\xceedzip.dll

and

c:\programfiles(x86)\pandasecurity\pandasecurityprotection\lostandfound\xceedzip.dll

Why?
by trapalace18
Sat, 26 Nov 2016, 03:23
Forum: Panda Protection Products - Archive Issues
Topic: [CLOSED] PUPS in quarantine
Replies: 4
Views: 7718

Re: PUPS in quarantine

Hi,

Thanks for your reply ... but I cannot see any attachment to your message?

Regards
by trapalace18
Tue, 22 Nov 2016, 12:51
Forum: Panda Protection Products - Archive Issues
Topic: [CLOSED] PUPS in quarantine
Replies: 4
Views: 7718

[CLOSED] PUPS in quarantine

Hello, Recently I have installed Panda Gold Protection. After a security scan 7 PUPS have been put in quarantine. 4 PUPS belong to the program WinZip Malware Protector and 3 PUPS belong to WinZip Utilities Suite. Question: Why considers the security scan these files as PUPS as they belong to WinZip ...
by trapalace18
Wed, 10 Feb 2016, 03:08
Forum: Consumer - Archive Issues
Topic: [CLOSED] Unknown Program trying to run - blocked
Replies: 2
Views: 1400

[CLOSED] Unknown Program trying to run - blocked

Dear Customer Support, My Application Control blocked the program - HxTsr.exe - saying it is an Unknown Program and asked me to select "Allow or Deny". After checking what this program means, I decided to ALLOW to run the program. Nevertheless my Panda Application Control returned message -Program B...
by trapalace18
Wed, 04 Nov 2015, 03:17
Forum: Consumer - Archive Issues
Topic: [CLOSED] execution attempt "devAMD.exe"
Replies: 5
Views: 1895

Re: execution attempt "devAMD.exe"

Meanwhile, another program -Twitter.Windows.exe - was trying to run. The message of Panda in the right bottom corner of my screen mentions: Unknown Application running - Twitter.Windows.exe ...and Unknown Application trying to run : Allow /Deny So. its clearly blocked by Application control. The sam...

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