Panda Security Forum

Hello Jorge. It's been a month since my last reply, but that's because some really undesirable issues occured to my PC, so here it goes: The guys over tech support screwed up in every possible way, and in the end I had to fix the computer myself. I've been this whole month doing that, and while I di...

So... let's cut to the chase: my computer got busted. I don't know exactly what happened (something about the HD, I suppose), so I've had to send it over to tech support to get fixed, which will probably be done only by Tuesday or Wednesday next week. As you can imagine, the PSInfo file's become obs...

Hello Jorge, sorry I took so long to reply. *Note*: I took this long to reply because I ran a complete Windows reinstalling process (all files were erased). I did that because I think some Windows file got corrupted (PC was barely able to open the Desktop), so I have reinstalled absolutely everythin...

Hello Jorge, sorry I took so long to reply. I have uploaded the file to MEGA and it's ready for download, but since that file contains information about my PC, and since I do not know what kind of/which information that is (because a passoword, which I do not have, is required to open the file), I w...

Tried to attach the 7zip file, but it's too big (1.82MB) and the limit is 1MiB, according to the warning that appears after I try to send the file.

About PSUAMain.exe being suspended: Panda Cloud Cleaner detected nothing but trash files.

Not really Jorge. Here is what I've found in PandaCloudCleaner.ini:

[Software]
LastVersion=1.1.8
[VersionInfo]
Url=http://acs.pandasoftware.com/pandacloud ... leaner.ini

I've reinstalled it three times already, and it still doesn't work. When I press "Accept and Scan" with Trusted Boot active, it checks the connection and for updates, then, if there are no updates, goes to the scanning process. Problem is, even before Setup (really, NOTHING shows up before...

I've tried reinstalling it three times already, but it doesn't work. The blue panda figure won't show in the Icon Tray (the one next to the clock); also, when I open the Resource Monitor, it says PSUAMain.exe is suspended, so I right-click it, and then reboot it. After that, the icon shows up. Now, ...