Panda Security Forum

I have exactly the same problem - now again. It is not the first time the automated update failed and if it hadn't been for the VPN connection which I just wanted to use, I might not have noticed.

This is annoying - uninstalling and reinstalling will take precious time.

A version upgrade requiere a more complex certification process than the normal installer and takes much more time to certificate it. That is why the only published upgrade is to version 16.0.2. As are you already using a newer version (16.1.2) it won't be upgraded to a newer version as there isn't...

Yes, we received the file. 16.1.2 is not the latest version for the 2016 range. There is a new version available (16.1.3). Give it a try. You can download it from your Panda Account You will need to uninstall 16.1.2 before You can also try the new 2017 version and activate it with your 2016 code Wh...

Hello???

Did you get the file?

how stupid of me... here is the info file: www.sciencetronics.com/customers/VOYAGER3_[160818-1449]_PSInfo.7z

Here is the result file from the PSinfo tool...

well, no it's not, your site does not accept a 7 MByte file....

also your online-support form sets a limit at 5 MByte.

How do I get the file to you?

There are several closed threads in the forum already about similar topics, an each time the problem appeared to be solved in the end. Since about last week I have been noticing that the battery in my laptop lasted significantly shorter than usual and also the fan was on quite a bit. Today I finally...