Search found 8 matches

by AIB32
Tue, 13 Jun 2017, 06:52
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: [04490375] Blue Screen Of Death After Upgrding To The New Version

Hi

I installed the latest version and the problem seems to be fixed. Thanks a lot for help and best regards to Panda support!
by AIB32
Thu, 16 Mar 2017, 23:58
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: [04490375] Blue Screen Of Death After Upgrding To The New Version

Hi

I already uploaded the new psinfo and dump file to google drive and this is the link https://drive.google.com/uc?export=down ... nR1VWtQWFE

Thank you
by AIB32
Thu, 16 Mar 2017, 00:18
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: [04490375] Blue Screen Of Death After Upgrding To The New Version

Hi Thanks for help. But problem not fixed. I installed the version 18.1 After that BSOD occurred again when i connect to internet. Moreover I noticed that all the nnsprv crashes occurred with ntoskrnl.exe (always) Isn't panda av 18 compatible with windows 10? What should I do? I used panda av versio...
by AIB32
Thu, 16 Feb 2017, 22:46
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: [04490375] Blue Screen Of Death After Upgrding To The New Version

  • VirusBuster wrote:
    Sorry, I don't understand, do you mean that the BSODs were already present before installing Comodo?
Yes I meant that!
by AIB32
Wed, 15 Feb 2017, 06:43
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: Blue Screen Of Death After Upgrding To The New Version

Hi

I uploaded the dump file in to google drive and this is the link https://drive.google.com/uc?export=down ... XN3aWJ4U2c


When i installing comodo there were already BSODs in my pc.

Thank you.
by AIB32
Mon, 06 Feb 2017, 14:17
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: Blue Screen Of Death After Upgrding To The New Version

Thanks for the advice.But it didn't work. As your advice I restored the nnsprv.sys to it's original name and disabled the process monitor and URLs monitor, before I connect to internet (I'm using a dial up connection). It happened again(DRIVER IRQL NOT LESS OR EQUAL, nnsprv.sys) after i connect to i...
by AIB32
Fri, 03 Feb 2017, 05:30
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

Re: Blue Screen Of Death After Upgrding To The New Version

UPDATE: BSODs happened every time i connect to internet. 3 days before your post i tried to rename the file C:\Windows\System32\drivers\nnsprv.sys to nnsprv.sy_ . Problem Fixed! no BSODs anymore. But is this system file important to the antivirus? Now I'm worrying about that. However i sent the PSIn...
by AIB32
Wed, 25 Jan 2017, 04:53
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version
Replies: 18
Views: 36064

[SOLVED] [04490375] Blue Screen Of Death After Upgrding To The New Version

Hi I have a new BSOD after upgrading to the panda free version 18 caused by nnsprv.sys. This dump file may help you. ================================================== Dump File : 012517-62031-01.dmp Crash Time : 1/25/2017 7:41:06 AM Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : ...

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