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by Darth Panda
Wed, 17 Apr 2019, 15:45
Forum: Consumer - Issues
Topic: PandaGP2014 won't update anymore!!!
Replies: 1
Views: 30

Re: PandaGP2014 won't update anymore!!!

Hi MarylineD,

Follow this instructions to uninstall Panda GP 2014: https://www.pandasecurity.com/support/card?id=82011

Install Panda Dome and activate it with the same activation code you used with Panda GP.

Regards,
by Darth Panda
Wed, 17 Apr 2019, 15:09
Forum: SM - Issues
Topic: Antivirus console is down
Replies: 1
Views: 21

Re: Antivirus console is down

Hi JureSah,

The web console is working well at this time.
I'm afraid the only way to check if it's down is to log in.

Regards,
by Darth Panda
Wed, 17 Apr 2019, 09:50
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: AD360 during install give 12002 error when Getting Settings
Replies: 1
Views: 32

Re: AD360 during install give 12002 error when Getting Settings

Hi Kefa83,
If you have a firewall, a proxy server or other network restrictions, verify that you can access the URLs included in this link.

https://www.pandasecurity.com/usa/suppo ... ?id=700006
by Darth Panda
Tue, 16 Apr 2019, 09:55
Forum: Panda Dome - Issues
Topic: Can't install DOME
Replies: 4
Views: 838

Re: Can't install DOME

Hi Bullen,

If the error message is " You must upgrade Your version of Microsoft.Net Framework " and you have the last version, try uninstalling and installing again .Net.

Regards,
by Darth Panda
Mon, 15 Apr 2019, 09:24
Forum: Panda Dome - Issues
Topic: Error code 9-905
Replies: 1
Views: 53

Re: Error code 9-905

Hi Floortje21,

In order to solve the problem, please check this information: https://www.pandasecurity.com/support/card?id=82002
by Darth Panda
Thu, 11 Apr 2019, 09:18
Forum: Virus - Issues
Topic: Cómo protegerse de los ciberataques y el malware
Replies: 2
Views: 144

Re: Cómo protegerse de los ciberataques y el malware

Hola Kris2017, Nuestras recomendaciones son tener un antivirus instalado y actualizado en todos los equipos, mantener los sistemas operativos actualizados y poner contraseñas largas y seguras, instalar programas con doble factor de autenticación para conexiones seguras.... De todas formas, si tiene ...
by Darth Panda
Wed, 10 Apr 2019, 16:36
Forum: Panda Dome - Issues
Topic: Smart ARP Attacks when WLAN Fritz.Repeater installed
Replies: 1
Views: 183

Re: Smart ARP Attacks when WLAN Fritz.Repeater installed

Hi lu66cky,

Not really. If the antivirus firewall is blocking those Smart ARP attacks is due to that device sending wrong packets to the LAN.

Regards,
by Darth Panda
Wed, 10 Apr 2019, 14:20
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: 360 does not install completely Linux
Replies: 8
Views: 484

Re: 360 does not install completely Linux

Hi Juvanta,

The antivirus installed it's in the aether platform or in the tradicional one?

Regards,
by Darth Panda
Wed, 10 Apr 2019, 14:15
Forum: Panda Dome - Issues
Topic: Downloading PDFs crashes Chrome - hotfix doesn't work
Replies: 4
Views: 240

Re: Downloading PDFs crashes Chrome - hotfix doesn't work

Perfect!!.

Thanks for the feedback.

Regards,
by Darth Panda
Wed, 10 Apr 2019, 08:58
Forum: Panda Dome - Issues
Topic: Downloading PDFs crashes Chrome - hotfix doesn't work
Replies: 4
Views: 240

Re: Downloading PDFs crashes Chrome - hotfix doesn't work

Hi,

In order to solve the issue you will have to install in the computer the following hotfix:
http://www.pandasecurity.com/resources/ ... 8.06.x.exe

Regards,

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