Search found 1546 matches

by Darth Panda
Fri, 26 Jun 2020, 10:50
Forum: Panda Dome for Android - Issues
Topic: Task Killer
Replies: 3
Views: 123

Re: Task Killer

Hi,

It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.

Regards

Darth
by Darth Panda
Wed, 24 Jun 2020, 11:16
Forum: Panda Dome for Android - Issues
Topic: Task Killer
Replies: 3
Views: 123

Re: Task Killer

Hi,

In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?

Regards

Darth Panda
by Darth Panda
Tue, 23 Jun 2020, 09:28
Forum: Panda Dome - Issues
Topic: AV Console is missing from Start-up in Task Manager
Replies: 1
Views: 190

Re: AV Console is missing from Start-up in Task Manager

Hi,

Could you send us your client number in a private message ? Probably we have to open an issue..

Regards

Darth Panda
by Darth Panda
Tue, 23 Jun 2020, 09:25
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: False Positive
Replies: 4
Views: 1459

Re: False Positive

Hi,

Could you send us, only the file that we detect as malware?

Regards

Darth Panda
by Darth Panda
Wed, 17 Jun 2020, 11:50
Forum: Virus - Issues
Topic: False Positive submission: Auslogics AllinOne tool
Replies: 4
Views: 636

Re: False Positive submission: Auslogics AllinOne tool

Hi ElenaRez,

Here you can find more information about Potentially unwanted programs:

https://www.pandasecurity.com/security-info/pup/

Regards,
by Darth Panda
Fri, 12 Jun 2020, 14:36
Forum: Virus - Issues
Topic: False Positive submission: Auslogics AllinOne tool
Replies: 4
Views: 636

Re: False Positive submission: Auslogics AllinOne tool

Hi ElenaRez,

Our lab has check the file and has confirmed that the file is correctly detected as a PUP and it is not a false positive

Regards
by Darth Panda
Fri, 12 Jun 2020, 08:19
Forum: Virus - Issues
Topic: False Positive submission: Auslogics AllinOne tool
Replies: 4
Views: 636

Re: False Positive submission: Auslogics AllinOne tool

Hi EleraRez,

We have send your request to our Laboratory in order to check the file.
We will keep you inform.
Regards
by Darth Panda
Mon, 04 May 2020, 16:59
Forum: Panda Dome - Issues
Topic: Renewal without Subscription?
Replies: 3
Views: 2757

Re: Renewal without Subscription?

your welcome
by Darth Panda
Fri, 24 Apr 2020, 13:56
Forum: Panda Free Antivirus - Issues
Topic: Panda Dome Free Antivirus 20.00.00 Work with Windows XP
Replies: 7
Views: 11897

Re: Panda Dome Free Antivirus 20.00.00 Work with Windows XP

Glad to know your dinossaur is awake and roaming the Earth again.
But here you might want to be extremely careful as It would be like putting wine corks on the holes of a gruyere cheese
by Darth Panda
Fri, 24 Apr 2020, 13:52
Forum: Panda Dome - Issues
Topic: Renewal without Subscription?
Replies: 3
Views: 2757

Re: Renewal without Subscription?

Do yo mean creating an account in myaccount.pandasecurity.com?
I do not think so.

¿May I ask why would you want to do this?
If you are renewing you already have that account created, so, you can renew on those bases.

Go to advanced search