Hi Rick.brandsma,
First of all, sorry for the delay. I've already open a case, please check your email and follow the instructions to gather the information.
Regards
Search found 1553 matches
- Thu, 17 Dec 2020, 11:23
- Forum: Panda Dome - Issues
- Topic: Application Control
- Replies: 7
- Views: 587
- Mon, 23 Nov 2020, 09:49
- Forum: Panda Dome - Issues
- Topic: Application Control
- Replies: 7
- Views: 587
Re: Application Control
This is a deeper problem to be taken care of just in the forum, Please send your client number, country of origin and contact email in a private message
so we can open a case for you, and managing it from there.
so we can open a case for you, and managing it from there.
- Mon, 02 Nov 2020, 17:22
- Forum: Panda Dome - Issues
- Topic: Windows 10 Reporting Antivirus and Firewall Off
- Replies: 1
- Views: 303
Re: Windows 10 Reporting Antivirus and Firewall Off
Hi Smalltowne, If Panda Dome is activated and does not have any errors, it could be an operating system problem related to the WMI Repository. You can find here instructions to repair it: https://www.thewindowsclub.com/how-to-repair-or-rebuild-the-wmi-repository-on-windows-10 https://techcommunity.m...
- Tue, 29 Sep 2020, 16:55
- Forum: Panda Free Antivirus - Issues
- Topic: Unknown Update
- Replies: 3
- Views: 793
Re: Unknown Update
Hi robeyw, Some updates/upgrades requires to have the browser closed in order to make that update. That is not an issue, t's a normal behaviour. I don't know which antivirus version you have,but most of our antivirus shown the version in the About Panda option. And there is a Spanish version of this...
- Wed, 12 Aug 2020, 13:11
- Forum: Panda Dome - Issues
- Topic: Can't install Panda Dome Complete - file is corrupt
- Replies: 2
- Views: 2099
Re: Can't install Panda Dome Complete - file is corrupt
morning, Download and run the Panda Generic Uninstaller file to the Windows Desktop, for example. Link: http://www.pandasecurity.com/resources/tools/uninstaller.exe Click Yes when a window showing the following message is displayed: Do you want to run this uninstaller? WARNING: It will reboot at the...
- Wed, 12 Aug 2020, 13:09
- Forum: Consumer - Issues
- Topic: Delete Account
- Replies: 2
- Views: 927
Re: Delete Account
good morning
send and email to atencion_cliente@pandasecurity.com with your username, password, or email or customer number
regards,
send and email to atencion_cliente@pandasecurity.com with your username, password, or email or customer number
regards,
- Wed, 29 Jul 2020, 10:04
- Forum: Virus - Issues
- Topic: virus deleted
- Replies: 3
- Views: 872
Re: virus deleted
Hi Chrisgd,
There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.
Here you can find more information: https://kb.iu.edu/d/bexh
Regards,
There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.
Here you can find more information: https://kb.iu.edu/d/bexh
Regards,
- Fri, 26 Jun 2020, 10:50
- Forum: Panda Dome for Android - Issues
- Topic: Task Killer
- Replies: 3
- Views: 699
Re: Task Killer
Hi,
It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.
Regards
Darth
It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.
Regards
Darth
- Wed, 24 Jun 2020, 11:16
- Forum: Panda Dome for Android - Issues
- Topic: Task Killer
- Replies: 3
- Views: 699
Re: Task Killer
Hi,
In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?
Regards
Darth Panda
In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?
Regards
Darth Panda
- Tue, 23 Jun 2020, 09:28
- Forum: Panda Dome - Issues
- Topic: AV Console is missing from Start-up in Task Manager
- Replies: 1
- Views: 592
Re: AV Console is missing from Start-up in Task Manager
Hi,
Could you send us your client number in a private message ? Probably we have to open an issue..
Regards
Darth Panda
Could you send us your client number in a private message ? Probably we have to open an issue..
Regards
Darth Panda