Panda Security Forum

Hi,

It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.

Regards

Darth

Hi,

In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?

Regards

Darth Panda

Hi,

Could you send us your client number in a private message ? Probably we have to open an issue..

Regards

Darth Panda

Hi,

Could you send us, only the file that we detect as malware?

Regards

Darth Panda

Hi ElenaRez,

Here you can find more information about Potentially unwanted programs:

https://www.pandasecurity.com/security-info/pup/

Regards,

Hi ElenaRez,

Our lab has check the file and has confirmed that the file is correctly detected as a PUP and it is not a false positive

Regards

Hi EleraRez,

We have send your request to our Laboratory in order to check the file.
We will keep you inform.
Regards

your welcome

Glad to know your dinossaur is awake and roaming the Earth again.
But here you might want to be extremely careful as It would be like putting wine corks on the holes of a gruyere cheese

Do yo mean creating an account in myaccount.pandasecurity.com?
I do not think so.

¿May I ask why would you want to do this?
If you are renewing you already have that account created, so, you can renew on those bases.