Panda Security Forum

Hi Rick.brandsma,

First of all, sorry for the delay. I've already open a case, please check your email and follow the instructions to gather the information.

Regards

This is a deeper problem to be taken care of just in the forum, Please send your client number, country of origin and contact email in a private message
so we can open a case for you, and managing it from there.

Hi Smalltowne, If Panda Dome is activated and does not have any errors, it could be an operating system problem related to the WMI Repository. You can find here instructions to repair it: https://www.thewindowsclub.com/how-to-repair-or-rebuild-the-wmi-repository-on-windows-10 https://techcommunity.m...

Hi robeyw, Some updates/upgrades requires to have the browser closed in order to make that update. That is not an issue, t's a normal behaviour. I don't know which antivirus version you have,but most of our antivirus shown the version in the About Panda option. And there is a Spanish version of this...

morning, Download and run the Panda Generic Uninstaller file to the Windows Desktop, for example. Link: http://www.pandasecurity.com/resources/tools/uninstaller.exe Click Yes when a window showing the following message is displayed: Do you want to run this uninstaller? WARNING: It will reboot at the...

good morning

send and email to atencion_cliente@pandasecurity.com with your username, password, or email or customer number

regards,

Hi Chrisgd,

There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.

Here you can find more information: https://kb.iu.edu/d/bexh

Regards,

Hi,

It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.

Regards

Darth

Hi,

In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?

Regards

Darth Panda

Hi,

Could you send us your client number in a private message ? Probably we have to open an issue..

Regards

Darth Panda