Search found 1455 matches

by Darth Panda
Thu, 22 Aug 2019, 13:06
Forum: Consumer - Issues
Topic: My Panda Antivirus keeps turning off
Replies: 12
Views: 1016

Re: My Panda Antivirus keeps turning off

Hi Superheating,

In order to solve the problem, try installing the last version of Panda Dome. If the problem continues, we will need you to send us some information to identify the problem. Please contact with your local Support:

https://www.pandasecurity.com/support/#homeusers

Regards,
by Darth Panda
Thu, 22 Aug 2019, 13:03
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 1
Views: 12

Re: Full sync every change on the policy

Hi tcsdi_supportt1,

For better communication between the console and protection, try the new Aether platform. Contact your commercial if you want to migrate to this new platform.

https://www.pandasecurity.com/support/card?id=700005

Regards,
by Darth Panda
Wed, 21 Aug 2019, 10:37
Forum: Consumer - Issues
Topic: Proxy settings ?
Replies: 1
Views: 25

Re: Proxy settings ?

Hi kopter6,

What version do you have installed? You can check it in Help - About Panda.
Do you have any proxy servers configured in the browser? https://www.enigmasoftware.com/how-to-d ... s-browser/

Regards,
by Darth Panda
Tue, 20 Aug 2019, 11:05
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 70

Re: Blocking printer in SM/EPP

Hi tcsdi_support1,

No, there isn't any other way.

Regards,
by Darth Panda
Tue, 20 Aug 2019, 09:25
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 70

Re: Blocking printer in SM/EPP

Hi tcsdi_support1,

You can block scanners, mobiles, bluetooth etc with the device control, but I'm afraid you cannot block printers. You can find more information here:
https://www.pandasecurity.com/support/card?id=50062
by Darth Panda
Mon, 19 Aug 2019, 09:17
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 70

Re: Blocking printer in SM/EPP

Hi tcsdi_support1,

I'm sorry but you cannot block a printer without using a firewall.
by Darth Panda
Wed, 14 Aug 2019, 15:54
Forum: Virus - Issues
Topic: False Positive
Replies: 2
Views: 58

Re: False Positive

Hi tundt,

The URL has been analyzed and it does not contain malware.

If there is any software that is currently being detected, we need you to indicate which one it is and the exact file to be analyzed by out Labs.

Regards
by Darth Panda
Wed, 14 Aug 2019, 12:30
Forum: SM - Issues
Topic: SM - Blocking Network Connection via Process Monitor
Replies: 7
Views: 119

Re: SM - Blocking Network Connection via Process Monitor

Hi,

Not from our side, ncpa.cpl it's not a process, it's a command that the operation system use it to open "Network Connection" windows with the process explorer.exe.

Maybe you can avoid that behaviour with a window's GPO policy..

Regards,

Darth
by Darth Panda
Wed, 14 Aug 2019, 12:10
Forum: Virus - Issues
Topic: False Positive
Replies: 2
Views: 58

Re: False Positive

Hi,

I've escalated the issue internally, we will answer you ASAP ..

Regards

Darth
by Darth Panda
Tue, 13 Aug 2019, 10:23
Forum: Consumer - Issues
Topic: System crash
Replies: 7
Views: 294

Re: System crash

Hi,

After reinstalling the system, was the issue fixed?

Regards,

Darth

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