Hi Anakin.dk,
In order to verify the account and check why the keys are invalid, please open a case with support through this link:
https://www.pandasecurity.com/en/support/contact?lng=2
Regards,
Search found 1568 matches
- Fri, 29 Jul 2022, 17:04
- Forum: Consumer - Issues
- Topic: 2FA key expired or invalid
- Replies: 10
- Views: 22136
- Mon, 13 Sep 2021, 09:22
- Forum: Panda Dome - Issues
- Topic: Does scanning compressed files slow down Panda Dome?
- Replies: 3
- Views: 15631
Re: Does scanning compressed files slow down Panda Dome?
hello,
yes, of course, when the files are descompressed, the antivirus analyze them.
regards,
yes, of course, when the files are descompressed, the antivirus analyze them.
regards,
- Wed, 08 Sep 2021, 09:19
- Forum: Consumer Products Suggestions
- Topic: Cleaner scan desing
- Replies: 2
- Views: 35122
Re: Cleaner scan desing
Hi
Panda cloud cleaner is a free tool that has not been modified since May 2017. I will suggest running an update antivirus protection instead.
Regards,
Panda cloud cleaner is a free tool that has not been modified since May 2017. I will suggest running an update antivirus protection instead.
Regards,
- Mon, 23 Aug 2021, 13:25
- Forum: Panda Dome - Issues
- Topic: Does scanning compressed files slow down Panda Dome?
- Replies: 3
- Views: 15631
Re: Does scanning compressed files slow down Panda Dome?
hello,
a compressed file can have hundreds of files inside, so the analysis can take a long time to finish
regards,
a compressed file can have hundreds of files inside, so the analysis can take a long time to finish
regards,
- Mon, 16 Aug 2021, 16:24
- Forum: Virus - Issues
- Topic: Malware http://x1.c.lencr.org
- Replies: 2
- Views: 23083
Re: Malware http://x1.c.lencr.org
Hi Kopter6:
The URL was a false positive and should no longer be detected. Sorry for the delay and inconvenience.
Regards,
The URL was a false positive and should no longer be detected. Sorry for the delay and inconvenience.
Regards,
- Mon, 02 Aug 2021, 10:43
- Forum: Panda Free Antivirus - Issues
- Topic: Stop detected files autodeletion
- Replies: 1
- Views: 8445
Re: Stop detected files autodeletion
Hi Uzivatel919:
Can you please attach the antivirus report to see what it has detected and where?
Regards,
Can you please attach the antivirus report to see what it has detected and where?
Regards,
- Mon, 02 Aug 2021, 10:37
- Forum: Panda Free Antivirus - Issues
- Topic: Panda deleted a file without confirmation?! How can I recover it?
- Replies: 11
- Views: 28217
Re: Panda deleted a file without confirmation?! How can I recover it?
Hi Uzivatel919,
Can you please attach the antivirus report to see what it has detected and where?
Regards,
Can you please attach the antivirus report to see what it has detected and where?
Regards,
- Mon, 24 May 2021, 08:39
- Forum: Panda Dome - Issues
- Topic: version
- Replies: 7
- Views: 30095
Re: version
Hi rick.brandsma,
Actually, no. Sorry. I can only tell you that In your "My account" site you will always have the latest version available.
Regards,
Actually, no. Sorry. I can only tell you that In your "My account" site you will always have the latest version available.
Regards,
- Mon, 26 Apr 2021, 10:15
- Forum: Consumer - Issues
- Topic: Panda software version never updates on pc with old HD
- Replies: 2
- Views: 9887
Re: Panda software version never updates on pc with old HD
Hi BoredUser007, The updates aren't applied to all the computers at the same time, so it's normal that you have some computers with a different version. It doesn't mean the computer was unprotected. If you want a button to force the update, please, send this suggestion to : sugerenciasdeproducto@pan...
- Mon, 19 Apr 2021, 08:44
- Forum: Panda Dome - Issues
- Topic: Personal Firewall and Wi-fi Protection Won't Start
- Replies: 2
- Views: 10940
Re: Personal Firewall and Wi-fi Protection Won't Start
Hi aivlys,
Please uninstall and download and install again the antivirus protection. You can download the latest version from your My account site,
https://www.pandasecurity.com/en/suppor ... r-account/
Sincerely
Please uninstall and download and install again the antivirus protection. You can download the latest version from your My account site,
https://www.pandasecurity.com/en/suppor ... r-account/
Sincerely