Dear Darth,
Thank you for the reply.
Can you please let us know what is considered as unwanted behavior, we would be happy to implement the needed changes to remove the detection.
Thank you,
Elena
Search found 23 matches
- Mon, 15 Jun 2020, 15:37
- Forum: Virus - Issues
- Topic: False Positive submission: Auslogics AllinOne tool
- Replies: 4
- Views: 9816
- Tue, 09 Jun 2020, 18:37
- Forum: Virus - Issues
- Topic: False Positive submission: Auslogics AllinOne tool
- Replies: 4
- Views: 9816
False Positive submission: Auslogics AllinOne tool
Hello, Please help us remove a false positive, given to Auslogics AllinOne tool. It is just a diagnostic tool and it's clean & doesn't contain any unwanted behavior. Download link: http://downloads.auslogics.com/en/article-tools/DiagTool_AllInOne.exe Detection name: PUP/AuslogicsDriverUpdate SHA...
- Thu, 21 May 2020, 11:48
- Forum: Virus - Issues
- Topic: False Positive submission: FileWhopper Uploader & Downloader
- Replies: 0
- Views: 11031
False Positive submission: FileWhopper Uploader & Downloader
Dear Darth Panda, Please help us remove a false positive, given to recently released new versions of FileWhopper uploader & downloader. Both of them are clean and don't contain any unwanted behavior. FileWhopper is a program that helps tranfer large files via internet. Download link for both fil...
- Tue, 17 Mar 2020, 16:25
- Forum: Virus - Issues
- Topic: False positive submission: TweakBit Driver Updater
- Replies: 1
- Views: 22216
False positive submission: TweakBit Driver Updater
Hello, Please help us remove a false positive, given to TweakBit Driver Updater by your antivirus. We just received a confirmation from AppEsteem that we've resolved our issues, it now adheres to all their requirements and, thus, removed it from their Deceptor List. The program is clean and doesn’t ...
- Wed, 06 Feb 2019, 19:45
- Forum: Virus - Issues
- Topic: Whitelisting with digital signatures
- Replies: 5
- Views: 9245
Re: Whitelisting with digital signatures
Thank you so much, really appreciate your help!
- Fri, 25 Jan 2019, 11:07
- Forum: Virus - Issues
- Topic: Whitelisting with digital signatures
- Replies: 5
- Views: 9245
Re: Whitelisting with digital signatures
Thank you, looking forward to your reply.
Elena
Elena
- Thu, 24 Jan 2019, 19:43
- Forum: Virus - Issues
- Topic: Whitelisting with digital signatures
- Replies: 5
- Views: 9245
Whitelisting with digital signatures
Hello, We have just released a new version of TweakBit File Recovery and would like to whitelist it with new digital signatures. The program is clean is not being detected. TweakBit File Recovery download link: http://downloads.tweakbit.com/en/file-recovery/file-recovery-setup.exe Digital signatures...
- Wed, 05 Sep 2018, 10:13
- Forum: Virus - Issues
- Topic: False Positive
- Replies: 31
- Views: 82208
Re: False Positive
Hi David,
Thank you so much! Really appreciate it!
Sincerely,
Elena
Thank you so much! Really appreciate it!
Sincerely,
Elena
- Fri, 31 Aug 2018, 14:55
- Forum: Virus - Issues
- Topic: False Positive
- Replies: 31
- Views: 82208
Re: False Positive
Dear David, Our developers went up and down the File Recovery and didn't find any ads or additional toolbars other than means to recover files. Also, it doesn't have any undisclosed scheduled tasks or automatic scans to perform actions without the user's knowledge and consent. It is a simple tool to...
- Mon, 27 Aug 2018, 18:07
- Forum: Virus - Issues
- Topic: False Positive
- Replies: 31
- Views: 82208
Re: False Positive
Hi David,
I have forwarded all of the information to our developers as to Driver Updater.
In the meantime, is it possible to find out why TweakBit Filer Recovery is also being detected by your antivirus?
Download link: http://www.tweakbit.com/file-recovery/download/
Thank you.
Elena
I have forwarded all of the information to our developers as to Driver Updater.
In the meantime, is it possible to find out why TweakBit Filer Recovery is also being detected by your antivirus?
Download link: http://www.tweakbit.com/file-recovery/download/
Thank you.
Elena