Search found 47 matches

by tcsdi_support1
Wed, 15 Jan 2020, 05:38
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: File Anti Virus Off
Replies: 5
Views: 72

Re: File Anti Virus Off

Hi Darth,

For you further investigation
Kindly get the logs here: https://wetransfer.com/downloads/c79ec4 ... 509/2e8b27

Best Regards,
TCSDI
by tcsdi_support1
Wed, 15 Jan 2020, 05:27
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: File Anti Virus Off
Replies: 5
Views: 72

Re: File Anti Virus Off

Hi Darth,

PM Sent.

Looking forward to your reply.

Best Regards,
TCSDI
by tcsdi_support1
Fri, 10 Jan 2020, 07:45
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: File Anti Virus Off
Replies: 5
Views: 72

Re: File Anti Virus Off

I Darth,

When I check the settings, I found that the computer has a file antivirus protection policy and enabled on the client.

Looking forward to your reply.

Best regards,
Christian
by tcsdi_support1
Thu, 09 Jan 2020, 03:07
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: File Anti Virus Off
Replies: 5
Views: 72

File Anti Virus Off

Hi Support, We encounter this error on EPP where the File Anti Virus on the computer keeps on turning off even if we turn it on several times. The server detected it as unprotected computer. See images below. https://i.ibb.co/G5KB4yZ/008-Rpanda.png https://i.ibb.co/2c50TP6/epp008.png We reinstall th...
by tcsdi_support1
Thu, 21 Nov 2019, 03:19
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Windows 7 Critical Error
Replies: 1
Views: 124

Windows 7 Critical Error

Hi Support, We encountered an issue regarding some of our machines specifically windows 7 machines. When it is connected on the network, it will suddenly restart and gives an error message Windows Has Encountered a critical problem and will restart automatically in one minute. (see attached screensh...
by tcsdi_support1
Wed, 20 Nov 2019, 04:36
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Proxy Blocker
Replies: 2
Views: 120

Re: Proxy Blocker

Hi Support,

Thank you for sending this URL checker

Regards,
by tcsdi_support1
Tue, 19 Nov 2019, 07:46
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Proxy Blocker
Replies: 2
Views: 120

Proxy Blocker

Hi Support,

Does Panda Security have a category checker site?

We noticed that many Proxies/Anonimyzers are not blocked by the Web Control.

Regards,
TCSDI
by tcsdi_support1
Thu, 17 Oct 2019, 04:14
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Transfer Endpoints to another console
Replies: 2
Views: 359

Re: Transfer Endpoints to another console

Hi Support,

Thanks for your reply, well try it out.

Best Regards,
Christian
by tcsdi_support1
Wed, 16 Oct 2019, 08:40
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Transfer Endpoints to another console
Replies: 2
Views: 359

Transfer Endpoints to another console

Hi Support, We experienced wrong endpoint installation on the computers using other console and not their original console It is possible if we can move or transfer the endpoints that installed on the wrong console and transfer to their original console? I am looking forward to your reply. Best Rega...
by tcsdi_support1
Wed, 18 Sep 2019, 05:17
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Mac OS Installation Stuck
Replies: 1
Views: 655

Mac OS Installation Stuck

Hi Support, We have an issue with a client with Mac OS. After installing Panda, it showed "Installing..." status in the control center but it is 3 weeks now since we installed Panda and still, it shows "Installing..." You can check out their console and the endpoint is PMDCs-MacBook-Pro.local. What ...

Go to advanced search