Search found 40 matches

by tcsdi_support1
Thu, 17 Oct 2019, 04:14
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Transfer Endpoints to another console
Replies: 2
Views: 31

Re: Transfer Endpoints to another console

Hi Support,

Thanks for your reply, well try it out.

Best Regards,
Christian
by tcsdi_support1
Wed, 16 Oct 2019, 08:40
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Transfer Endpoints to another console
Replies: 2
Views: 31

Transfer Endpoints to another console

Hi Support, We experienced wrong endpoint installation on the computers using other console and not their original console It is possible if we can move or transfer the endpoints that installed on the wrong console and transfer to their original console? I am looking forward to your reply. Best Rega...
by tcsdi_support1
Wed, 18 Sep 2019, 05:17
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Mac OS Installation Stuck
Replies: 1
Views: 354

Mac OS Installation Stuck

Hi Support, We have an issue with a client with Mac OS. After installing Panda, it showed "Installing..." status in the control center but it is 3 weeks now since we installed Panda and still, it shows "Installing..." You can check out their console and the endpoint is PMDCs-MacBook-Pro.local. What ...
by tcsdi_support1
Fri, 06 Sep 2019, 10:02
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Aether Migration Workaround
Replies: 1
Views: 125

Aether Migration Workaround

Hi Support Team,

Our customer has a network setup that is designed so that some endpoint does not have an internet connection for security purposes.

Is there any other way to migrate these endpoints that don't have an internet connection on their workstation?

Best Regards,
Christian
by tcsdi_support1
Thu, 29 Aug 2019, 05:24
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 242

Re: Full sync every change on the policy

Hi Darth

We have only had a firewall and those URLS are already allowed.

Regards,
by tcsdi_support1
Wed, 28 Aug 2019, 10:24
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 242

Re: Full sync every change on the policy

Hi Darth,

We also tried to alow those URL's but still not resolved the issue.

Looking forward to hearing from you :)

Regards,
TCSDI
by tcsdi_support1
Fri, 23 Aug 2019, 03:12
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 242

Re: Full sync every change on the policy

Hi Darth,

I'm sorry, I forgot to tell you that our console is already Aether platform and the version is also lates 8.50

But still, we need to push a full sync every time we change something on the policies.

Regards,
by tcsdi_support1
Thu, 22 Aug 2019, 11:27
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 242

Full sync every change on the policy

Hi Darth,

Some other Endpoints are needed to be full sync every time, when we change something or block something on the policies that we made and all the endpoints have an internet connections.

Any other solution on this matter?

Best Regards,
by tcsdi_support1
Tue, 20 Aug 2019, 09:38
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 368

Re: Blocking printer in SM/EPP

Hi Darth,

Is there any other way to stop users using a printer on the SM or any options?
by tcsdi_support1
Mon, 19 Aug 2019, 09:28
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 368

Re: Blocking printer in SM/EPP

Hi Darth,


Thank you for your reply. We can able to block a shared printer on the Firewall via "Connection Rules" on the EPP.

But if it's possible that SM or EPP can be able to block printer that using a USB port on the laptop/computer?

Looking forward to your reply.

Regards,
TCSDI

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