Search found 39 matches

by EagleEye
Wed, 20 Mar 2019, 13:58
Forum: Consumer Products Suggestions
Topic: Does anyone care? Multiple issues with your website
Replies: 3
Views: 325

Re: Does anyone care? Multiple issues with your website

Dear pandaav, Thank you for sending us your findings on the trouble your are having with certain pictures and pages on our website. Our corporate site is https and has been so for a number of years, but it is possible that some of the content is prior to that change,i.e, images, hence still http. No...
by EagleEye
Fri, 04 Mar 2016, 09:48
Forum: GD eSeries - Issues
Topic: Test II
Replies: 0
Views: 2147

Test II

Test II
by EagleEye
Sun, 15 Mar 2015, 17:06
Forum: Consumer 2015 + Gold Protection + Internet Protection - Archive Issues
Topic: [CLOSED] testerNano.exe runs, but files are not restored
Replies: 43
Views: 20746

Re: testerNano.exe runs, but files are not restored

Crisis-1 wrote:

"I'm feeling better now hearing that you are still working on this problem.
Thank you very much for answering EagleEye."

Hi Crisis-1!

Glad to hear that. We are doing our best to solve this incident.
Very much appreciate your understanding.

EagleEye
by EagleEye
Sun, 15 Mar 2015, 15:33
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 21036

Re: problem with the signature file in PCOP and Retail 2015

Hello again, A little bit of recapitulation. Please refer to article below to choose solutions for different scenarios: http://www.pandasecurity.com/homeusers/support/card?id=100045 And if you are still experiencing issues after applying restorelf tool (dll errors), available here: http://www.pandas...
by EagleEye
Sun, 15 Mar 2015, 15:30
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 59178

Re: Many issues this morning... please help

Hello again, A little bit of recapitulation. Please refer to article below to choose solutions for different scenarios: http://www.pandasecurity.com/homeusers/support/card?id=100045 And if you are still experiencing issues after applying restorelf tool (dll errors), available here: http://www.pandas...
by EagleEye
Sun, 15 Mar 2015, 15:20
Forum: Consumer 2015 + Gold Protection + Internet Protection - Archive Issues
Topic: [CLOSED] testerNano.exe runs, but files are not restored
Replies: 43
Views: 20746

Re: testerNano.exe runs, but files are not restored

Hello Crisis-1 and everyone else reading this thread, If you are still experiencing issues in dlls after running restorelf tool (available here): http://www.pandasecurity.com/homeusers/support/card?id=100046 we are currently working on a new version of the tool. As soon as it is available, we will l...
by EagleEye
Sat, 14 Mar 2015, 20:03
Forum: Consumer 2015 + Gold Protection + Internet Protection - Archive Issues
Topic: [CLOSED] testerNano.exe runs, but files are not restored
Replies: 43
Views: 20746

Re: testerNano.exe runs, but files are not restored

Hello! We have updated the tools plus we have published a Live CD set of instructions for computers with problems booting up. http://support.pandasecurity.com/forum/viewtopic.php?f=6&t=3708 In you case, I would try again the tool included in article 100045. http://www.pandasecurity.com/homeusers/sup...
by EagleEye
Tue, 10 Mar 2015, 17:34
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Change Password
Replies: 11
Views: 9375

Re: Change Password

Excellent!
by EagleEye
Mon, 09 Mar 2015, 17:01
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Change Password
Replies: 11
Views: 9375

Re: Change Password

Hi robertd, This improvement is scheduled for PCOP 7.20 version which is expected to be released within a month time. Should you require to have the user ID modified before that time, please send us a direct message and we'll contact you directly to apply the necessary changes. Looking forward to he...
by EagleEye
Thu, 11 Sep 2014, 09:21
Forum: Adaptive Defense and Endpoint Protection - Solutions to Most Frequently Asked Questions
Topic: Product suggestions
Replies: 0
Views: 7232

Product suggestions

Whenever you have some kind of proposal or suggestion for improvement on PCOP/PCOPA, remember that you can send it directly to the Suggestion Box that is accessible from the Help menu or Other Services sections in the administration console. The contact email is: suggestions_CloudOfficeProtection @ ...

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