Search found 102 matches

by robertd
Mon, 26 Sep 2016, 20:53
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: A digitally signed driver is required
Replies: 2
Views: 2708

Re: A digitally signed driver is required

I logged into the console today and found a message which could be the solution. The new version of Windows 10 Anniversary, recently rolled out by Microsoft, causes errors installing the Adaptive Defense protection on computers with this operating system installed and under very specific circumstanc...
by robertd
Wed, 21 Sep 2016, 18:44
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: A digitally signed driver is required
Replies: 2
Views: 2708

A digitally signed driver is required

I'm trying to install Panda Adaptive Defense on Windows 10 build 14393.187 version 1607. During the install, I see two Digitally signed driver errors. After a reboot, the computer goes into a bsod kernal error loop until disable driver signature requirement through windows 10 startup repair screen. ...
by robertd
Mon, 16 May 2016, 17:34
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda doesn't uninstall properly
Replies: 5
Views: 6916

Re: Panda doesn't uninstall properly

Uninstall in the console isn't working either. Only 7 computers show up as available for uninstall and we have 130 installed. Searching for the computer name yields no results. What's going on?
by robertd
Wed, 04 May 2016, 23:11
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda doesn't uninstall properly
Replies: 5
Views: 6916

Re: Panda doesn't uninstall properly

I will try the remote uninstall job from the console next time. I do know that the last two times I tried to use the Distribution tool, I had this issue so you may want to look into it. It did say Completed successfully. Perhaps it doesn't remove AD360 properly? Thanks
by robertd
Wed, 04 May 2016, 22:36
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda doesn't uninstall properly
Replies: 5
Views: 6916

Re: Panda doesn't uninstall properly

Hello, Thanks for the quick reply. The first time I used the Panda Distribution tool to uninstall the product. It seemed to work as both Panda entries were gone from the uninstall programs list on Windows 10. I did reboot but still, the competing product wouldn't install until I ran the Panda remova...
by robertd
Wed, 04 May 2016, 19:23
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda doesn't uninstall properly
Replies: 5
Views: 6916

Panda doesn't uninstall properly

We have users on various AV products including Panda Adaptive Defense 360. Sometimes we switch between them. When we try to install another AV product, it ends in error. Property(S): Incompatible_Competitor_Name = Panda Endpoint Protection 6.0.12 X64 MSI (s) (18:80) [12:56:08:630]: Product -- Instal...
by robertd
Tue, 12 Apr 2016, 21:27
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Email notifications
Replies: 1
Views: 2246

Re: Email notifications

So I logged onto a server yesterday and there was a panda pop up letting me know I needed to reboot to remove the virus. I never received an email notification even though I have my policies set up using sendgrid. What's going on? It would be a shame if I had to switch vendor's because of this. Is t...
by robertd
Wed, 24 Feb 2016, 22:54
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Email notifications
Replies: 1
Views: 2246

Email notifications

I'm not receiving most of the email notifications on detections. I've checked my mail server config on all the policies and it's correct. I'm using sendgrid. I've been having this issue for a while. I even had a support case opened at one point. Anyway, it's extremely frustrating. Any ideas? For exa...
by robertd
Mon, 18 Jan 2016, 19:10
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: What causes the Protection not to update?
Replies: 3
Views: 5974

Re: What causes the Protection not to update?

I tried that script on one of my endpoints that wasn't updating and it seemed to have fixed the issue.
by robertd
Thu, 14 Jan 2016, 18:09
Forum: Virus - Archive Issues
Topic: [SOLVED] Norton blocking cloudantivirus.com
Replies: 1
Views: 2816

[SOLVED] Norton blocking cloudantivirus.com

I'm not sure if cloudantivirus.com is important for Panda to function or a domain that's not used anymore but it's being blocked by Norton DNS. You many want to visit this URL and use the site owner button to get it resolved. https://safeweb.norton.com/report/show? ... ivirus.com

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