Search found 13 matches

by Bones
Fri, 01 Apr 2016, 10:10
Forum: SM - Issues
Topic: Privacy Mode
Replies: 2
Views: 7660

Re: Privacy Mode

Hi,

You'll need to right-click on the agent on the local machine, goto "Privacy Mode Options" and click "Privacy Mode". This will turn it back off.

Note, you have to do it from the local agent as not not possible via the console.
by Bones
Wed, 05 Nov 2014, 17:32
Forum: SM - Issues
Topic: PCSM System Profile Groups
Replies: 1
Views: 2674

Re: PCSM System Profile Groups

Hi, Groups are created in the hosted portal so you shouldn't see anything being associated to the users machine where they were originally created from. If you log into the console with another users account on the same PC are you able to see the Groups? What are the Role(s) assigned to the accounts...
by Bones
Tue, 09 Sep 2014, 15:11
Forum: SM - Archive Issues
Topic: [SOLVED] send pop up message to end user
Replies: 3
Views: 10800

Re: send pop up message to end user

Hi,

Can you explain what exactly are you trying to achieve?

Are you getting an error when creating any component? Or are you having problem with a component you have created when executing.

As for popping up a message, you can use the "send a message" speech bubble.
by Bones
Thu, 13 Mar 2014, 13:54
Forum: SM - Archive Issues
Topic: Unsolved issues - PCSM
Replies: 3
Views: 9250

Re: Unsolved issues - PCSM

Hi, Please take a look at these articles. How to deploy agents over a network using the Panda Cloud Systems Management Agent Active Directory deployment method http://www.pandasecurity.com/usa/enterprise/support/card?id=300125 How to deploy agents over a network using the Panda Cloud Systems Managem...
by Bones
Thu, 13 Mar 2014, 13:32
Forum: SM - Archive Issues
Topic: [CLOSED] PCSM Connection Broker Mechanism
Replies: 6
Views: 12889

Re: [ask] PCSM Connection Broker Mechanism

Hi, No worries. Using Netbalancer is a great way of monitoring traffic, Wireshark would give you a bit more detail at a lower level. Here's an article that provides a list of "destinations" being used by the agents themselves. Maybe using either your permeter gateway or Wireshark you can monitor the...
by Bones
Thu, 27 Feb 2014, 12:29
Forum: SM - Archive Issues
Topic: [CLOSED] Monitor devices not computers
Replies: 4
Views: 9940

Re: Monitor devices not computers

Hi,

If the switches have IP's assigned you could setup a ping monitor. But as mentioned SNMP will be available later in the year.

Bones
by Bones
Wed, 26 Feb 2014, 19:00
Forum: SM - Archive Issues
Topic: [CLOSED] PCSM Connection Broker Mechanism
Replies: 6
Views: 12889

Re: [ask] PCSM Connection Broker Mechanism

Hi Unyu123, Quite a few questions there so I'll try my best in answering them :) First off regarding the "Connection Broker", the broker is determined by it's Node score which is defined by several variables. The higher the score the high the ranking it get's to be used as a broker. I believe each b...
by Bones
Mon, 29 Jul 2013, 11:12
Forum: SM - Archive Issues
Topic: [CLOSED]PCSM and UltraVNC Viewer
Replies: 1
Views: 9337

Re: PCSM and UltraVNC Viewer

Morning, The password used within CSM is defined as part of the agent install. Even though you could set a new password, this does have an effect on how you might use the remote support function and is best left alone. The way connections are established to machines remotely is all done via the CSM ...
by Bones
Tue, 02 Jul 2013, 15:34
Forum: SM - Archive Issues
Topic: [SOLVED] Scheduled Jobs Not Running
Replies: 2
Views: 7297

Re: Scheduled Jobs Not Running

Hi,

A problem was detected with some jobs being submitted. This is being looked into and should be fully operational soon if it isn't already.
by Bones
Fri, 17 Aug 2012, 17:14
Forum: SM - Archive Issues
Topic: [CLOSED] Wish list
Replies: 2
Views: 4852

Re: Wish list

Hi,

Any features you want added just either post here or email over to Panda, they will get passed on to the right people.

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