Search found 15 matches

by cka
Mon, 27 Mar 2017, 08:44
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Poland without any SUPPORT !
Replies: 6
Views: 4207

Re: Poland without any SUPPORT !

Hello Odyseja,

there are no fix IP's for PCEP services. It works with a cluster and sending mails should be done via smtp.mep.pandasecurity.com.
If there is a IP on blacklist and the mail couldn't sent, the next try will done with another server.
by cka
Wed, 22 Mar 2017, 11:39
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Poland without any SUPPORT !
Replies: 6
Views: 4207

Re: Poland without any SUPPORT !

Hello Odyseja,

at the moment the support is in a transition phase, but you can write an mail to support@pl.pandasecurity.com.
We will inform the guys in PCEP Headquarter to check the IP address and request a delisting.
by cka
Fri, 01 Apr 2016, 10:25
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda Locking Click Once install files
Replies: 1
Views: 2793

Re: Panda Locking Click Once install files

Hi oddnewfi, please check if problem exists with current protection module too: AD360/PEP 7.50.03.0000 (x86) http://acs.pandasoftware.com/member/installers/default/WAC/750030000/PandaCloudEndpointProtectionx86.msi AD360/PEP 7.50.03.0000 (x64) http://acs.pandasoftware.com/member/installers/default/WA...
by cka
Fri, 01 Apr 2016, 10:19
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Installing PCOPA 7.50 and 7.40 on a Windows 2008 R2 Standar CORE installation
Replies: 2
Views: 2845

Re: Installing PCOPA 7.50 and 7.40 on a Windows 2008 R2 Standar CORE installation

Hi guys,

sorry that you didn't get a feedback. CORE-Server installation isn't supported via PEP.
by cka
Fri, 01 Apr 2016, 10:16
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Email Rejected by Recurrent Pattern Detection
Replies: 1
Views: 5147

Re: Email Rejected by Recurrent Pattern Detection

Hi prash,

sorry that you didn't get a feedback here.
If the problem still exists contact our support in UK: corpsupport@uk.pandasecurity.com

BR,
by cka
Tue, 20 Oct 2015, 15:07
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: AdminSecure and Windows 10
Replies: 1
Views: 3224

Re: AdminSecure and Windows 10

Hi alexafa,

there is no official support for Windows 10 and Panda for Desktops.
Maybe you should take a look for migration to Panda Endpoint protection.

http://www.pandasecurity.com/usa/enterp ... rotection/
by cka
Tue, 20 Oct 2015, 15:00
Forum: Consumer - Archive Issues
Topic: [SOLVED] Cannot install Panda Antivirus Pro 2016
Replies: 3
Views: 2492

Re: Cannot install Panda Antivirus Pro 2016

Hi fofo16, this could be related to 2 different problems: 1. Take a look on "C:\Windows" if there is a file like "RAVTC.tmp", "RAVPA.tmp" or "RAVDG.tmp". Maybe 2 another letters in "RAVxx.tmp". Delete this file, reboot and check that it isn't created again. 2. There is a registry key which has to be...
by cka
Tue, 20 Oct 2015, 11:49
Forum: Consumer - Archive Issues
Topic: [CLOSED] Cannot install Panda 16 on Win10
Replies: 2
Views: 1722

Re: Cannot install Panda 16 on Win10

Hi Hoglet,

could you try to clean the machine with our uninstaller and use the fullinstaller to install:

Uninstaller: http://www.pandasecurity.com/resources/ ... taller.exe
IS16: http://acs.pandasoftware.com/Panda2016/ ... 8/IS16.exe
by cka
Tue, 20 Oct 2015, 11:44
Forum: Consumer - Archive Issues
Topic: [CLOSED] Panda Firewall & Windows Firewall
Replies: 1
Views: 956

Re: Panda Firewall & Windows Firewall

Hi trapalace18,

"allowed" yes, but it isn't recommended!
Activation of 2 firewalls can lead to conflicts.
We recommend to decide for 1 firewall and deactivate the other.

BR,
by cka
Thu, 08 Oct 2015, 09:51
Forum: SM - Issues
Topic: Windows 10
Replies: 4
Views: 12075

Re: Windows 10

Hi guys,

did you reinstall PSM Agent after upgrade to Windows 10?
Maybe Windows doesn't upgrade all related files to our software correctly.

First step after upgrade should be a clean installation of PSM and antivirus software as MS recommends.

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