Search found 114 matches

by Mantari
Fri, 26 Jun 2020, 10:39
Forum: Panda Dome - Issues
Topic: Version Number on download?
Replies: 0
Views: 78

Version Number on download?

On Panda Dome you can go in to Settings >About Panda Dome> Version Number (currently Version 20.00.00) How can I tell if this is the latest version? When I go to my Panda Account I can download InstallPDC.exe however, there is no indication of what the current version of that download is. Please can...
by Mantari
Tue, 26 Jun 2018, 13:07
Forum: Panda VPN - Archive Issues
Topic: Our Support Team will contact you shortly, via e-mail, regarding it.
Replies: 3
Views: 10241

Re: Our Support Team will contact you shortly, via e-mail, regarding it.

For the record... it is 1 month since I raised the first issue and no one has been in touch. It is only now that I have posted the cases on the forum that you now say you are passing them over to the technical support of my country! I was going to purchasing the Panda VPN for a year but as you can s...
by Mantari
Mon, 25 Jun 2018, 14:54
Forum: Panda VPN - Archive Issues
Topic: Our Support Team will contact you shortly, via e-mail, regarding it.
Replies: 3
Views: 10241

Our Support Team will contact you shortly, via e-mail, regarding it.

Hi Panda I was experiencing problems with the VPN on mobile - so using the "Report an Issue" I raised cases Panda Security Case ID: 04706196 - 6th June Panda Security Case ID: 04712120 - 20th June Panda Security Case ID: 04712121 - 20th June Panda Security Case ID: 04712377 - 21st June All cases sen...
by Mantari
Thu, 21 Jun 2018, 08:35
Forum: Panda VPN - Issues
Topic: VPN Issues
Replies: 1
Views: 5499

VPN Issues

Hi
On the forum I have just seen that Panda Dome v18.06.00 is out

Does that address any VPN issues or VPN improvements please?
by Mantari
Thu, 21 Jun 2018, 08:29
Forum: Consumer Products Suggestions
Topic: Latest Version of Dome software
Replies: 4
Views: 7497

Re: Latest Version of Dome software

That is exactly my point! v18.05.00 or v18.06.00???? How are your customers to know which is the latest version if you do not show it on the customer's download page? If I had't raised this post how would I know if v18.06.00 is out??? Please, Panda, it shouldn't be this painful to find out a simple ...
by Mantari
Fri, 15 Jun 2018, 18:02
Forum: Panda Dome - Archive Issues
Topic: 48 Offer... on UK web site
Replies: 11
Views: 13846

Re: 48 Offer... on UK web site

Send PM
*******************
so add the Customer ID to myaccount.pandasecurity.com under the section Account Details on the left

If you say its for clients, then have it show the customer ID too
by Mantari
Fri, 15 Jun 2018, 17:52
Forum: Panda Dome - Archive Issues
Topic: 48 Offer... on UK web site
Replies: 11
Views: 13846

Re: 48 Offer... on UK web site

How? You log in with 1 e-mail and password (and 2 step verification) In the account you see the software products you have active - I have 2 products on my account and the User Name and Address associated with the account in the profile you just need to add the Customer ID which is missing for that ...
by Mantari
Fri, 15 Jun 2018, 17:46
Forum: Panda Dome - Archive Issues
Topic: 48 Offer... on UK web site
Replies: 11
Views: 13846

Re: 48 Offer... on UK web site

Request
Please can you pass this to Bilbao and ask them to add the Customer ID to the Panda Account Profile


Thanks
by Mantari
Fri, 15 Jun 2018, 17:32
Forum: Panda VPN - Issues
Topic: VPN on Mobile phone
Replies: 3
Views: 6103

Re: VPN on Mobile phone

Leave it - when it happens again I will raise a ticket and provide screen shots as proof


I wish you a good day and a happy world cup in the meantime

Regards

M
by Mantari
Fri, 15 Jun 2018, 17:22
Forum: Panda Dome - Archive Issues
Topic: 48 Offer... on UK web site
Replies: 11
Views: 13846

Re: 48 Offer... on UK web site

As the post says Im in the UK

Can you at least provide me the UK number to call if I have to resolve this myself?

Thanks

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