Search found 17 matches

by James
Wed, 30 Jul 2014, 17:54
Forum: Adaptive Defense and Endpoint Protection - Archive Issues
Topic: [SOLVED] numerous BSOD
Replies: 1
Views: 9071

Re: numerous BSOD

If you are getting blue screens I would get in touch with your local support department. The dumps are going to provide a lot of good information to them and they can get a case put together for you and address the specific issue there. That driver is a transport level colorizer so it's possible it ...
by James
Wed, 30 Jul 2014, 14:49
Forum: GD eSeries - Archive Issues
Topic: [Closed]Panda GateDefender Performa - Web Filter with HTTPS and certificat problems
Replies: 1
Views: 13976

Re: Pana GateDefender Performa - Web Filter with HTTPS and certificat problems

Zavis,
Did you download and install the Gate Defender certificate in the all the browsers?
by James
Thu, 24 Jul 2014, 19:50
Forum: SM - Archive Issues
Topic: [CLOSED] How do I remove Java?
Replies: 1
Views: 8381

Re: How do I remove Java?

I don't personally have it installed but was looking at the Java site and they recommend Add/Remove Programs. That being the case, you should be able to find an uninstall command or path in the Uninstall registry key (HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall) What you could do is wra...
by James
Thu, 24 Jul 2014, 19:43
Forum: SM - Archive Issues
Topic: [CLOSED]Can't Remote using VNC
Replies: 2
Views: 11643

Re: Can't Remote using VNC

modctek,
I would recommend contacting your local support department. If the agent is crashing and providing a stack trace a support ticket should be created and handled there.
by James
Thu, 24 Jul 2014, 19:42
Forum: SM - Archive Issues
Topic: [CLOSED]Can't Remote using VNC
Replies: 2
Views: 11643

Re: Can't Remote using VNC

modctek,
I would recommend contacting your local support department. If the agent is crashing and providing a stack trace a support ticket should be created and handled there.
by James
Tue, 01 Apr 2014, 22:26
Forum: Adaptive Defense and Endpoint Protection - Archive Issues
Topic: [CLOSED] PCOP + CentOS
Replies: 1
Views: 8794

Re: PCOP + CentOS

Can you run ldd --version and tell me what version number is listed? Also, did you install the prerequisites? PavSL application requires installation of the following libraries to function properly: - libsoup-2.4.so.1 (HTTP client / server library for GNOME) - libmcrypt.so.4 (MCrypt - encryption fun...
by James
Tue, 13 Nov 2012, 18:14
Forum: SM - Archive Issues
Topic: [SOLVED] Remote Access Error
Replies: 3
Views: 7787

Re: Remote Access Error

Make sure the uvnc_service is running and that there are no additional VNC services running on the remote device. These can cause password conflicts. If there are no additional VNC services just make sure the PCSM VNC service (uvnc_service) is running.
by James
Tue, 13 Nov 2012, 16:33
Forum: Adaptive Defense and Endpoint Protection - Archive Issues
Topic: [SOLVED] ICMP Attacks
Replies: 6
Views: 8615

Re: ICMP Attacks

I just sent a response to you through the case you created in our ticketing system.
by James
Fri, 02 Nov 2012, 15:10
Forum: Consumer 2012 - Archive Issues
Topic: [CLOSED] my Antivirus isn't working.
Replies: 7
Views: 4650

Re: my Antivirus isn't working.

Which product and what version are you currently using?
by James
Fri, 02 Nov 2012, 15:06
Forum: Adaptive Defense and Endpoint Protection - Archive Issues
Topic: [CLOSED] PCOP not working Win 8 & Win Server 2012 (x64)
Replies: 4
Views: 6136

Re: PCOP not working Win 8 & Win Server 2012 (x64)

Tomi,
Your local Panda support has sent an email to you from the case you submitted. Please work through that channel to resolve this issue, they can offer more precise help at this point.

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