Search found 26 matches

by KDan
Tue, 17 Mar 2015, 13:30
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: No detections since the Sig File problem
Replies: 3
Views: 2313

Re: No detections since the Sig File problem

I have not had a detection since 3/11, I normaly see at least 300 a day spread over 30 PC's. Since the sig file problem I have had 0 detections, Is panda still working. All PC's report as updated and have recent connection dates. Whats wrong ?? I noticed that as well, even MalWare URLs have not bee...
by KDan
Mon, 16 Mar 2015, 18:26
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Files Listed in PCOP Quarantine After Fix is Run
Replies: 3
Views: 3128

Re: Files Listed in PCOP Quarantine After Fix is Run

VirusBuster wrote:If the quarantine folder in the local machine is already empty, there is a discrepancy between the items
This discrepancy will be corrected with an update
A regular update (sig) or one Panda is creating?
by KDan
Mon, 16 Mar 2015, 15:31
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 65870

Re: Many issues this morning... please help

OK managed to find the files listed and followed Johns instruction, our SQL server is working once more, if anyone is have this issue with server 2008 this fix will sort it, massive props to John, panda you fail.... anyone know a good security package? No problem, i'm happy to know that worked for ...
by KDan
Fri, 13 Mar 2015, 19:03
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Files Listed in PCOP Quarantine After Fix is Run
Replies: 3
Views: 3128

Files Listed in PCOP Quarantine After Fix is Run

We ran the manual fix for the sig issue and even though the local Panda Quarantine folder is empty the PCOP console lists items for that PC in Quarantine. How are those entries supposed to be handled? I do not want to delete them only to find out later I should not have. I also do not want to restor...
by KDan
Thu, 12 Mar 2015, 13:27
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 65870

Re: Many issues this morning... please help

The issue is with your ZIP file. I downloaded using a Mac and a mobile broadband card so there was filtering going on by a firewall/other.

When is the file supposed to be fixed?
by KDan
Thu, 12 Mar 2015, 13:21
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 25134

Re: problem with the signature file in PCOP and Retail 2015

In regards to COMCTL32.dll or other (DLL) files missing, you can find additional instructions here: http://www.pandasecurity.com/uk/homeusers/support/card?id=100045 Regards When extracting: An unexpected error is keeping you from copying the file.... Error 0x80004005 Problem with the file trying to...
by KDan
Thu, 12 Mar 2015, 13:12
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 65870

Re: Many issues this morning... please help

bartblaze wrote:In regards to COMCTL32.dll or other (DLL) files missing, you can find additional instructions here:
http://www.pandasecurity.com/uk/homeuse ... ?id=100045

Regards
When extracting:
An unexpected error is keeping you from copying the file....

Error 0x80004005
by KDan
Thu, 12 Mar 2015, 12:49
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Many issues this morning... please help
Replies: 161
Views: 65870

Re: Many issues this morning... please help

Get errors saying "The program cannot start because MSVCR90.dll is missing from your computer. Try reinstalling the program to fix this problem."
by KDan
Thu, 12 Mar 2015, 02:29
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 25134

Re: problem with the signature file in PCOP and Retail 2015

One important thing. The available solution which restores the quarantined files, doesn't update the signature file in any case. That's the reason why you will not see the sig files updated. The best way to confirm if this solution has been applied is checking if the "C:\ProgramData\Panda Security\...
by KDan
Thu, 12 Mar 2015, 01:34
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: problem with the signature file in PCOP and Retail 2015
Replies: 98
Views: 25134

Re: problem with the signature file in PCOP and Retail 2015

One important thing. The available solution which restores the quarantined files, doesn't update the signature file in any case. That's the reason why you will not see the sig files updated. The best way to confirm if this solution has been applied is checking if the "C:\ProgramData\Panda Security\...

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