Search found 1546 matches

by Darth Panda
Fri, 10 Nov 2017, 09:15
Forum: Panda Protection Products - Issues
Topic: Scanning new file feature disappears from the shell
Replies: 5
Views: 7153

Re: Scanning new file feature disappears from the shell

Dear Client,

Can I know what your product is?

And version?

regards
by Darth Panda
Fri, 10 Nov 2017, 09:10
Forum: Consumer - Archive Issues
Topic: Not Able to Enable Monthly Subscription
Replies: 5
Views: 9411

Re: Not Able to Enable Monthly Subscription

Ok, we proceed now to close this case
by Darth Panda
Fri, 10 Nov 2017, 09:09
Forum: Consumer - Issues
Topic: False positive
Replies: 4
Views: 3135

Re: False positive

Dear Client

Basically is the file which holds a database for detectable virus. That is our virus detection file
If it keeps neutralizing it our antivirus will not work properlly, thus making completely unpractical to habe both antivirus installed.


Regards.
by Darth Panda
Thu, 09 Nov 2017, 10:16
Forum: Panda Free Antivirus - Issues
Topic: Cancel my account
Replies: 12
Views: 14599

Re: Cancel my account

Dear Client,

Please confirm your account has not been charged and your account has been canceled, as I do not have your client details, and I, myself, cannot check it right.
by Darth Panda
Thu, 09 Nov 2017, 10:10
Forum: Consumer - Archive Issues
Topic: Not Able to Enable Monthly Subscription
Replies: 5
Views: 9411

Re: Not Able to Enable Monthly Subscription

Dear Client

what product?
what version?
where do you turn it on?
Are you a registered client?
please provide by private message your client number.

regards,
by Darth Panda
Wed, 08 Nov 2017, 10:09
Forum: Consumer Products Suggestions
Topic: Safe Web
Replies: 9
Views: 8020

Re: Safe Web

Dear Client

what is your timezone?

Regards
by Darth Panda
Tue, 07 Nov 2017, 15:02
Forum: Virus - Issues
Topic: False Positive PUP/Systimizer
Replies: 5
Views: 3158

Re: False Positive PUP/Systimizer

will get back to you asap
by Darth Panda
Tue, 07 Nov 2017, 13:06
Forum: Panda Protection Products - Issues
Topic: 2 PUPS in quarantine
Replies: 2
Views: 6691

Re: 2 PUPS in quarantine

lock
by Darth Panda
Tue, 07 Nov 2017, 13:05
Forum: Panda Protection Products - Issues
Topic: Panda global protection 2015
Replies: 4
Views: 3322

Re: Panda global protection 2015

dear client,

was the issue sorted with the upgrade?

regards

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