Search found 1489 matches

by Darth Panda
Tue, 31 Oct 2017, 09:49
Forum: Panda Free Antivirus - Issues
Topic: program file passed PandaAV and then declared a virus & quarantained
Replies: 7
Views: 2499

Re: program file passed PandaAV and then declared a virus & quarantained

If no news arrive for this thread, we will proceed to lock and close it.

regards
by Darth Panda
Mon, 30 Oct 2017, 18:38
Forum: Panda Protection Products - Issues
Topic: Not able to install panda.
Replies: 7
Views: 3882

Re: Not able to install panda.

Ok.


we proceed to close the thread
by Darth Panda
Mon, 30 Oct 2017, 14:56
Forum: Panda Dome for Android - Issues
Topic: Two devices on anti-theft for singles Google account
Replies: 1
Views: 2006

Re: Two devices on anti-theft for singles Google account

have you ever used the mobile security before?

i mean, have you installed it before on another mobile phone?

If you delete the telephone which does not match your info, does it show up again?

regards
by Darth Panda
Mon, 30 Oct 2017, 14:51
Forum: Panda Protection Products - Issues
Topic: Not able to install panda.
Replies: 7
Views: 3882

Re: Not able to install panda.

Did you manage to install the protection on this windows 10?

regards,
by Darth Panda
Mon, 30 Oct 2017, 14:46
Forum: Panda Protection Products - Issues
Topic: shut down computer at completion NOT Working
Replies: 3
Views: 2018

Re: shut down computer at completion NOT Working

Sometimes, Panda Security can not go over the administrator rights as Windows is not allowing us to change the computer status. Try running it as administrator. Right click on teh icon or link to the antivirus program Choose properties-compatibility and tick the box "run this program as an administr...
by Darth Panda
Mon, 30 Oct 2017, 14:37
Forum: Panda Protection Products - Issues
Topic: PGP does not work
Replies: 10
Views: 4112

Re: PGP does not work

Ok... The image was cut on the first screenshot, and I could not see the full info. My first recommendation would be to completely unistall the 2017 version and install the 2018 uninstall using the info on the URL: https://www.pandasecurity.com/usa/support/card?id=82011&ref=reply Before reinstalling...
by Darth Panda
Mon, 30 Oct 2017, 14:27
Forum: Consumer - Issues
Topic: All scans stuck at 1%
Replies: 1
Views: 1858

Re: All scans stuck at 1%

please uninstall the product using the uninstaller:

Follow the instructions on the following webpage:

https://www.pandasecurity.com/usa/suppo ... &ref=reply

then reinstall the product
by Darth Panda
Mon, 30 Oct 2017, 14:25
Forum: Consumer - Issues
Topic: Updating credit card
Replies: 3
Views: 2187

Re: Updating credit card

please contact me through private message, and send me your name, email address and customer number, registered with panda.

regards
by Darth Panda
Mon, 30 Oct 2017, 14:15
Forum: Consumer - Issues
Topic: Black Screen with mouse cursor
Replies: 1
Views: 1936

Re: Black Screen with mouse cursor

ok. when you do have a blank screen does the task manager work?
if you do a ctrl-alt-del and the task manager arises, please click on the File option and choose "run a new task"

Type in

explorer.exe

¿does the explorer starts?

Please send us the info resulting from this test

regards
by Darth Panda
Mon, 30 Oct 2017, 13:56
Forum: Consumer - Issues
Topic: BSOD caused by nnshttps.sys
Replies: 12
Views: 12856

Re: BSOD caused by nnshttps.sys

if you are experiencing the nnshttps.sys blue screen problem, please send me a private message with your client number, email address registered on the panda account and the activation code you are actually using for your product. I will answer your query separately, and by private message. regards,

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