Search found 1546 matches

by Darth Panda
Mon, 30 Oct 2017, 14:51
Forum: Panda Protection Products - Issues
Topic: Not able to install panda.
Replies: 7
Views: 4514

Re: Not able to install panda.

Did you manage to install the protection on this windows 10?

regards,
by Darth Panda
Mon, 30 Oct 2017, 14:46
Forum: Panda Protection Products - Issues
Topic: shut down computer at completion NOT Working
Replies: 3
Views: 2376

Re: shut down computer at completion NOT Working

Sometimes, Panda Security can not go over the administrator rights as Windows is not allowing us to change the computer status. Try running it as administrator. Right click on teh icon or link to the antivirus program Choose properties-compatibility and tick the box "run this program as an administr...
by Darth Panda
Mon, 30 Oct 2017, 14:37
Forum: Panda Protection Products - Issues
Topic: PGP does not work
Replies: 10
Views: 5078

Re: PGP does not work

Ok... The image was cut on the first screenshot, and I could not see the full info. My first recommendation would be to completely unistall the 2017 version and install the 2018 uninstall using the info on the URL: https://www.pandasecurity.com/usa/support/card?id=82011&ref=reply Before reinstalling...
by Darth Panda
Mon, 30 Oct 2017, 14:27
Forum: Consumer - Issues
Topic: All scans stuck at 1%
Replies: 1
Views: 2172

Re: All scans stuck at 1%

please uninstall the product using the uninstaller:

Follow the instructions on the following webpage:

https://www.pandasecurity.com/usa/suppo ... &ref=reply

then reinstall the product
by Darth Panda
Mon, 30 Oct 2017, 14:25
Forum: Consumer - Issues
Topic: Updating credit card
Replies: 3
Views: 6869

Re: Updating credit card

please contact me through private message, and send me your name, email address and customer number, registered with panda.

regards
by Darth Panda
Mon, 30 Oct 2017, 14:15
Forum: Consumer - Issues
Topic: Black Screen with mouse cursor
Replies: 1
Views: 2235

Re: Black Screen with mouse cursor

ok. when you do have a blank screen does the task manager work?
if you do a ctrl-alt-del and the task manager arises, please click on the File option and choose "run a new task"

Type in

explorer.exe

¿does the explorer starts?

Please send us the info resulting from this test

regards
by Darth Panda
Mon, 30 Oct 2017, 13:56
Forum: Consumer - Issues
Topic: BSOD caused by nnshttps.sys
Replies: 12
Views: 14322

Re: BSOD caused by nnshttps.sys

if you are experiencing the nnshttps.sys blue screen problem, please send me a private message with your client number, email address registered on the panda account and the activation code you are actually using for your product. I will answer your query separately, and by private message. regards,
by Darth Panda
Mon, 30 Oct 2017, 13:48
Forum: Consumer - Issues
Topic: Scan Freezes
Replies: 3
Views: 3115

Re: Scan Freezes

Hello,

Does it always stop on the same file or is it a different file?

If it is the same file always, try analising that file alone.

¿does it finish now?

regards,
by Darth Panda
Mon, 30 Oct 2017, 13:46
Forum: Consumer - Issues
Topic: problem with start up screen
Replies: 1
Views: 2020

Re: problem with start up screen

Please reinstall the product.

regards,
by Darth Panda
Mon, 30 Oct 2017, 12:52
Forum: Panda Protection Products - Issues
Topic: PGP does not work
Replies: 10
Views: 5078

Re: PGP does not work

Dear Client,

What does happend when trying toactivate the panda firewall?
Does it stays in on position, or does it jump inmediately to off position?

We will await for your answer.

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