Search found 1553 matches

by Darth Panda
Fri, 13 Mar 2020, 13:01
Forum: Panda Free Antivirus - Issues
Topic: Panda Dome Free Antivirus 20.00.00 Work with Windows XP
Replies: 7
Views: 13695

Re: Panda Dome Free Antivirus 20.00.00 Work with Windows XP

has to be SP3 and all updates released installed.
then you should not have an issue.
by Darth Panda
Thu, 05 Mar 2020, 15:22
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda - Installation Finished Error
Replies: 7
Views: 22427

Re: Panda - Installation Finished Error

Hi tcsdi_support1,

Follow this instructions and try again the installation:

https://www.pandasecurity.com/support/card?id=502132
by Darth Panda
Fri, 28 Feb 2020, 11:55
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda Locking Click Once install files
Replies: 1
Views: 5457

Re: Panda Locking Click Once install files

Hi Quinton77,

Can you send us in a PM your customer number please?

Regards,
by Darth Panda
Thu, 27 Feb 2020, 16:17
Forum: Panda Free Antivirus - Issues
Topic: Uncontaminated Files Deleted
Replies: 1
Views: 5902

Re: Uncontaminated Files Deleted

Hi Lincon12,

Which antivirus is the one you have in your computer?

Regards,
by Darth Panda
Thu, 27 Feb 2020, 16:04
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda - Installation Finished Error
Replies: 7
Views: 22427

Re: Panda - Installation Finished Error

Hi

Please send a Psinfo of that computer in order to check the details.

Please include the customer number where that computer belogns

Regards
by Darth Panda
Thu, 27 Feb 2020, 16:01
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: About search for unprotected computers
Replies: 1
Views: 5544

Re: About search for unprotected computers

Hi Lincon12,

It searchs any device conected to the lan.
https://www.pandasecurity.com/en/support/card?id=700026

The report will appear in the console until you deactivate the search or if the computer is already installed.

Regards,
by Darth Panda
Wed, 26 Feb 2020, 18:11
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda - Installation Finished Error
Replies: 7
Views: 22427

Re: Panda - Installation Finished Error

Hi tcsdi_support1,

Windows XP SP2 is not a supported operating systems on Aether platform.

https://www.pandasecurity.com/en/support/card?id=700002

Regards,
by Darth Panda
Mon, 24 Feb 2020, 18:13
Forum: Consumer - Issues
Topic: Panda Dome blocks Pokerstarsinstall.BE installation
Replies: 3
Views: 17576

Re: Panda Dome blocks Pokerstarsinstall.BE installation

Hi BoredUser007,

If the antivirus put the file in quarantine, I suggest to uninstall the program.

Regards,
by Darth Panda
Mon, 24 Feb 2020, 18:09
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Hidden File Virus
Replies: 2
Views: 6564

Re: Hidden File Virus

Hi tcsdi_support1,

Can you please upload the files again? We cannot access the files.

Regards,
by Darth Panda
Mon, 24 Feb 2020, 17:50
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Panda - Installation Finished Error
Replies: 7
Views: 22427

Re: Panda - Installation Finished Error

Hi tcsdi_support1, In which platform are you installing the agent? Aether? Check in the registry you don't have hijacked the antivirus files. The registry key is: 32 bits: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options 64 bits: HKEY_LOCAL_MACHINE\SOFTWAR...

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