Search found 1553 matches

by Darth Panda
Mon, 20 Jan 2020, 11:34
Forum: Panda Free Antivirus - Issues
Topic: Psanhost.exe Buffer Overflow Exception
Replies: 1
Views: 4567

Re: Psanhost.exe Buffer Overflow Exception

Hi quinton77,

Please install the last version of the antivirus you have available to download in your account site

https://www.pandasecurity.com/en/support/card?id=84010

Regards,
by Darth Panda
Mon, 20 Jan 2020, 11:22
Forum: Consumer - Issues
Topic: Blue Screen of Death NNStrm.sys
Replies: 1
Views: 4419

Re: Blue Screen of Death NNStrm.sys

Hi quinton77,

Please install in your computer the last version of the antivirus protection downloaded from your account.

https://www.pandasecurity.com/en/support/card?id=82004

Regards,
by Darth Panda
Fri, 10 Jan 2020, 09:11
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: File Anti Virus Off
Replies: 9
Views: 6254

Re: File Anti Virus Off

Hi tcsdi_support1,

Can you send me in a PM the customer number and the name of that computer?

Thanks in advanc.

Regards,
by Darth Panda
Thu, 09 Jan 2020, 11:10
Forum: Consumer - Issues
Topic: Blue Screen of Death NNStrm.sys
Replies: 1
Views: 4263

Re: Blue Screen of Death NNStrm.sys

Hi,

Which is the exact antivirus version you have installed? You can check this in the About Panda option in the antivirus.

Regards,
by Darth Panda
Thu, 09 Jan 2020, 11:07
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: File Anti Virus Off
Replies: 9
Views: 6254

Re: File Anti Virus Off

Hi tcsdi_support1,

Please check in the settings if the profile assigned to that computer, has the File antivirus protection activated.

Regards,
by Darth Panda
Thu, 09 Jan 2020, 10:53
Forum: Small Business Protection - Issues
Topic: Panda Dome
Replies: 3
Views: 8578

Re: Panda Dome

Hi KianWiliam, May a suggest to uninstall the antivirus and install it again downloading the file from your account site. https://www.pandasecurity.com/en/support/card?id=84010 To uninstall the antivirus please follow the steps of this help: https://www.pandasecurity.com/en/support/card?id=82011 Reg...
by Darth Panda
Thu, 09 Jan 2020, 10:47
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: What causes the Protection not to update?
Replies: 1
Views: 4556

Re: What causes the Protection not to update?

Hi quinton77,

Can you send me in a PM your customer number?

Regards,
by Darth Panda
Tue, 07 Jan 2020, 16:18
Forum: Virus - Issues
Topic: Gestyy.com
Replies: 1
Views: 4137

Re: Gestyy.com

Hi Woita,

Can you send me in a PM your customer number or the activation code you have?

Regards,
by Darth Panda
Tue, 07 Jan 2020, 09:52
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Endpoint Agent Uninstall
Replies: 10
Views: 22233

Re: Endpoint Agent Uninstall

Hi pab,

Contact our customer service department in your country in order to change the resealler of that customer and set you as the new reseller. You should be able to access the customer console if it is allowed.

Regards,
by Darth Panda
Thu, 19 Dec 2019, 14:49
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Blocked "threats" not reported
Replies: 1
Views: 4379

Re: Blocked "threats" not reported

Hi lmp,

Have you check if the file is shown in the History of blocked programs?
https://www.screencast.com/t/Gtw6iUvkGhT

Regards,

Go to advanced search