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by VirusBuster
Wed, 03 May 2017, 10:06
Forum: Virus - Issues
Topic: Resilient trojan that cloud cleaner cannot permanently clean
Replies: 2
Views: 2097

Re: Resilient trojan that cloud cleaner cannot permanently clean

It may be loaded at windows startup. That would explain windows task manager being disabled again after a restart We will need a PSInfo and an AutoRuns log Create an Autoruns Log: Download Sysinternals Autoruns from here: http://live.sysinternals.com/autoruns.exe and save it to your desktop. o Note:...
by VirusBuster
Tue, 02 May 2017, 12:32
Forum: Consumer - Archive Issues
Topic: [SOLVED] PsEvents.exe errors + PSExpCampaign.exe errors + Installation problems
Replies: 28
Views: 233616

Re: PsEvents.exe errors + PSExpCampaign.exe errors + Installation problems

Ok the Panda uninstall sorted that out and the installation went through ok except for the activation which I sorted, now it says antivirus is not enabled and every time I enable it after a few seconds it disables it again windows xppro service pack 3 Until a little while ago everything went fine, ...
by VirusBuster
Tue, 02 May 2017, 12:31
Forum: Consumer - Issues
Topic: Your PC is not protected
Replies: 10
Views: 5991

Re: Your PC is not protected

Did you run scandisk as instructed to make sure that there are no hard disk problems?
Shinojmkd wrote:when I start panda services manually it works.
Which service was stopped?
by VirusBuster
Fri, 28 Apr 2017, 12:28
Forum: Consumer - Issues
Topic: Your PC is not protected
Replies: 10
Views: 5991

Re: Your PC is not protected

Hi In this case what happens is that Panda Product Service is not started. Are you able to start it manually or does it crash? Apart from that I see remains from nor properly uninstalled Avast, Kaspersy and Symantec and what seems to be a remain from an old Movies Toolbar infection There are many wi...
by VirusBuster
Fri, 28 Apr 2017, 09:44
Forum: Consumer - Archive Issues
Topic: [SOLVED] PsEvents.exe errors + PSExpCampaign.exe errors + Installation problems
Replies: 28
Views: 233616

Re: PsEvents.exe errors + PSExpCampaign.exe errors + Installation problems

biggsylofthouse wrote:Nah still wont have it getting "this program cannot be installed on this operating system" when I try uninstall, easier to replace it
What operating system are you using?
Try using the generic uninstaller
by VirusBuster
Thu, 27 Apr 2017, 18:24
Forum: Panda Free Antivirus - Issues
Topic: PSEvents.exe - same problem as in January
Replies: 31
Views: 12092

Re: PSEvents.exe - same problem as in January

I can't upload the mdmp file It may be an unallowed extension for the forum, can you compress it into a zip file and upload it? We will also need a comporessed copy of the PSExpCampaign.exe file If you are not able to upload the files to the forum, try uploading them to any online storage server su...
by VirusBuster
Thu, 27 Apr 2017, 12:15
Forum: Panda Free Antivirus - Issues
Topic: PSEvents.exe - same problem as in January
Replies: 31
Views: 12092

Re: PSEvents.exe - same problem as in January

Update (April 27th 11:00 UTC +2)
Please check this thread: http://support.pandasecurity.com/forum/ ... =93&t=6276
by VirusBuster
Thu, 27 Apr 2017, 12:13
Forum: Panda Free Antivirus - Issues
Topic: PSEvents.exe - same problem as in January
Replies: 31
Views: 12092

Re: PSEvents.exe - same problem as in January

garders wrote:I'm still getting PSExpCampaign.exe errors. I'm running XP SP3.
Can you provide us a copy of the PSExpCampaign.exe, C:\DOCUME~1\IANGAR~1\LOCALS~1\Temp\WER7bef.dir00\PSExpCampaign.exe.mdmp and C:\DOCUME~1\IANGAR~1\LOCALS~1\Temp\WER7bef.dir00\appcompat.txt files?
by VirusBuster
Thu, 27 Apr 2017, 12:10
Forum: Consumer - Archive Issues
Topic: [SOLVED] PsEvents.exe errors + PSExpCampaign.exe errors + Installation problems
Replies: 28
Views: 233616

Re: PsEvents.exe errors + PSExpCampaign.exe errors + Installation problems

New Update (April 27th 11:00 UTC +2) on the progress - PsEvents.exe errors: SOLVED Solution automatically deployed - PSExpCampaign.exe errors: SOLVED Solution automatically deployed - Systray bear icon not shown: SOLVED . Solution automatically deployed. You only need to reboot the machines having t...
by VirusBuster
Wed, 26 Apr 2017, 17:47
Forum: Panda Protection Products - Issues
Topic: Error PsNanolog_A4BC.zip
Replies: 4
Views: 1849

Re: Error PsNanolog_A4BC.zip

@artoff, yours is XP so please check this thread: http://support.pandasecurity.com/forum/ ... =93&t=6276
We have updated the progress some minutes ago

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