Search found 24 matches

by Beta Services
Mon, 21 Aug 2017, 12:47
Forum: Panda Dome for Mac - Issues
Topic: 30 seconds Freeze
Replies: 6
Views: 19091

Re: 30 seconds Freeze

Thank you very much for the logs. Taking a quick look at them, it looks that there's a condition where the Safe Browsing protection is crashing. We've sent them to the development team, so we hope to fix it soon. Regarding the blockages of 30s, it's a known problem. We've got a fix for it, but we ne...
by Beta Services
Wed, 16 Aug 2017, 08:25
Forum: Panda Dome for Mac - Issues
Topic: 30 seconds Freeze
Replies: 6
Views: 19091

Re: 30 seconds Freeze

Hi, Please, tell us some data about your computer (operating system version, RAM, CPU...) When you suffer the slowdowns, check in Activity Monitor (Applicattions -> Utilities -> Activity Monitor.app) if there is a high consumption of CPU or RAM. An screenshot of those consumptions would be very usef...
by Beta Services
Wed, 16 Aug 2017, 08:12
Forum: Panda Dome for Mac - Issues
Topic: Date & Time of Update is shown incorrectly
Replies: 3
Views: 10390

Re: Date & Time of Update is shown incorrectly

Hi, That's not a mistake. It is the correct behavior of the product. The date shown is not the date when you performed the latest update, it is the date of the signature files downloaded. I mean, that date just change when a new update is performed and it shows the date/time of the signature fles, i...
by Beta Services
Wed, 10 Aug 2016, 08:14
Forum: Panda Free Antivirus - Archive Issues
Topic: [CLOSED] can't uninstall
Replies: 6
Views: 6184

Re: can't uninstall

Ok, if your question is about Panda Free and not about the beta, i move the thread to the correct part of the forum.

BTW, you can follow the instructions in this thread to try to uninstall your version: http://support.pandasecurity.com/forum/ ... =83&t=3162

Regards
by Beta Services
Tue, 09 Aug 2016, 12:53
Forum: Panda Free Antivirus - Archive Issues
Topic: [CLOSED] can't uninstall
Replies: 6
Views: 6184

Re: can't uninstall

Which product are you trying to uninstall?

The beta? Or any other product?

A screenshot of the product you are trying to uninstall would be very helpful.

Thanks
by Beta Services
Thu, 28 Jul 2016, 13:38
Forum: Consumer - Archive Issues
Topic: [CLOSED] Firewall activation
Replies: 3
Views: 3670

Re: Firewall activation

Gunilla, i am moving your post to the right part of the forum.

This part of the forum is just for questions about the beta version.
by Beta Services
Wed, 20 Jul 2016, 09:21
Forum: Consumer - Archive Issues
Topic: [CLOSED] Smart ARP
Replies: 7
Views: 6305

Re: Smart ARP

Please, use this forum just for matters about the beta version.

We move your post to the right side of the forum
by Beta Services
Mon, 20 Jul 2015, 12:24
Forum: Consumer 2015 + Gold Protection + Internet Protection - Archive Issues
Topic: [CLOSED] Renewal
Replies: 3
Views: 2249

Re: Renewal

We move this thread to the correct part of the forum in order to receive the right support.

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