Search found 1568 matches

by Darth Panda
Mon, 04 Dec 2017, 10:22
Forum: Consumer - Issues
Topic: Does panda internet security plug in available for mozila firefox quantum?
Replies: 11
Views: 124309

Re: Does panda internet security plug in available for mozila firefox quantum?

Dear Client Panda safe web works along with yahoo search engine, in order to keep safety along the searchs. If you want to use another search engine, Panda safe web has to be disabled. The option is to keep the default home page or change it, but that is as many changes you can do on this feature. I...
by Darth Panda
Mon, 04 Dec 2017, 10:18
Forum: Consumer - Issues
Topic: panda-wannacryfix.exe uninstaller
Replies: 3
Views: 6242

Re: panda-wannacryfix.exe uninstaller

Dear Rudolphp,

Check the tool here.

https://www.pandasecurity.com/usa/support/card?id=1689

regards
by Darth Panda
Mon, 04 Dec 2017, 10:14
Forum: Panda Free Antivirus - Issues
Topic: Can't access Panda account
Replies: 1
Views: 2610

Re: Can't access Panda account

Dear Client,

I think you just answered yourself when you said: "I just updated a laptop to W10-Home Fall Creators Update 1709".

My suggestion is to empty cache and history from your web browser, and try again.

regards
by Darth Panda
Mon, 04 Dec 2017, 10:10
Forum: Panda Protection Products - Issues
Topic: Windows 10 problems
Replies: 3
Views: 15379

Re: Windows 10 problems

Dear Client,

If you did a hot upgrade on your operating system, our best advice is to reinstall the antivirus.

Regards,
by Darth Panda
Fri, 01 Dec 2017, 10:49
Forum: Consumer - Issues
Topic: Does panda internet security plug in available for mozila firefox quantum?
Replies: 11
Views: 124309

Re: Does panda internet security plug in available for mozila firefox quantum?

Hi, If you have activated the extensions, It's not posible to change the search engine, you have to disable de extension to do it. When you install Panda Internet Security you have the option to choose if you want to set Panda as your default set provider. Regards, Tech Support Department Panda Secu...
by Darth Panda
Fri, 01 Dec 2017, 09:57
Forum: Panda Protection Products - Issues
Topic: AV Console High CPU Usage
Replies: 3
Views: 24472

Re: AV Console High CPU Usage

Hi,

In order to solve the problem, try reinstalling the antivirus. If the problem continues, do a scan using Panda Cloud Cleaner. You can download it from this link: http://pandacloudcleaner.pandasecurity.com/facebook/

Regards,

Tech Support Department
Panda Security
The Cloud Security Company
by Darth Panda
Thu, 30 Nov 2017, 16:06
Forum: Consumer - Issues
Topic: Does panda internet security plug in available for mozila firefox quantum?
Replies: 11
Views: 124309

Re: Does panda internet security plug in available for mozila firefox quantum?

Hi,

How have you installed Panda Safe Web? Is it a standalone installation o is a component of Panda Internet Security?

Regards,

Tech Support Department
Panda Security
The Cloud Security Company
by Darth Panda
Tue, 28 Nov 2017, 17:40
Forum: Panda Protection Products - Issues
Topic: Webpage Blocked
Replies: 1
Views: 11627

Re: Webpage Blocked

Hi,

We've checked the url and it doesn't contain malware, so we've modified the classification. It shouldn't be detected again. Sorry for the inconvenience.

Regards,

Tech Support Department
Panda Security
The Cloud Security Company
by Darth Panda
Mon, 27 Nov 2017, 16:49
Forum: Virus - Issues
Topic: dox problem
Replies: 3
Views: 3968

Re: dox problem

Hi,

You don't have to worry because the firewall is blocking those intrusions attempts. Keep the firewall activated and install all the pending updates of the operative system, in case you have.

Regards,

Tech Support Department
Panda Security
The Cloud Security Company

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