Search found 57 matches

by tcsdi_support1
Fri, 06 Sep 2019, 10:02
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Aether Migration Workaround
Replies: 1
Views: 10907

Aether Migration Workaround

Hi Support Team,

Our customer has a network setup that is designed so that some endpoint does not have an internet connection for security purposes.

Is there any other way to migrate these endpoints that don't have an internet connection on their workstation?

Best Regards,
Christian
by tcsdi_support1
Thu, 29 Aug 2019, 05:24
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 15441

Re: Full sync every change on the policy

Hi Darth

We have only had a firewall and those URLS are already allowed.

Regards,
by tcsdi_support1
Wed, 28 Aug 2019, 10:24
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 15441

Re: Full sync every change on the policy

Hi Darth,

We also tried to alow those URL's but still not resolved the issue.

Looking forward to hearing from you :)

Regards,
TCSDI
by tcsdi_support1
Fri, 23 Aug 2019, 03:12
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 15441

Re: Full sync every change on the policy

Hi Darth,

I'm sorry, I forgot to tell you that our console is already Aether platform and the version is also lates 8.50

But still, we need to push a full sync every time we change something on the policies.

Regards,
by tcsdi_support1
Thu, 22 Aug 2019, 11:27
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Full sync every change on the policy
Replies: 7
Views: 15441

Full sync every change on the policy

Hi Darth,

Some other Endpoints are needed to be full sync every time, when we change something or block something on the policies that we made and all the endpoints have an internet connections.

Any other solution on this matter?

Best Regards,
by tcsdi_support1
Tue, 20 Aug 2019, 09:38
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 14504

Re: Blocking printer in SM/EPP

Hi Darth,

Is there any other way to stop users using a printer on the SM or any options?
by tcsdi_support1
Mon, 19 Aug 2019, 09:28
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 14504

Re: Blocking printer in SM/EPP

Hi Darth,


Thank you for your reply. We can able to block a shared printer on the Firewall via "Connection Rules" on the EPP.

But if it's possible that SM or EPP can be able to block printer that using a USB port on the laptop/computer?

Looking forward to your reply.

Regards,
TCSDI
by tcsdi_support1
Mon, 19 Aug 2019, 09:07
Forum: SM - Issues
Topic: Blocking printer in SM/EPP
Replies: 5
Views: 14504

Blocking printer in SM/EPP

Hi Support, EPP or SM has the capability of blocking printer? The printer is using a direct USB port to the computer or laptop to be able to print. How can we block the printer without using a firewall "connection rules" on the EPP or SM? Looking forward to your response. Best Regards, TCSDI
by tcsdi_support1
Wed, 14 Aug 2019, 11:24
Forum: SM - Issues
Topic: SM - Blocking Network Connection via Process Monitor
Replies: 7
Views: 14846

Re: SM - Blocking Network Connection via Process Monitor

Hi Darth,

Thank you for your response.

Is there any possible way on how to kill the ncpa.cpl "Network Connections" window?

Looking forward to your reply.

Best Regards,
TCSDI
by tcsdi_support1
Fri, 09 Aug 2019, 03:51
Forum: SM - Issues
Topic: SM - Blocking Network Connection via Process Monitor
Replies: 7
Views: 14846

Re: SM - Blocking Network Connection via Process Monitor

Hi Darth, 1.) I'm sorry, but I don't understand. When you execute ncpa.cpl, is the process killed? = The ncpa.cpl process are not killed 2.) If you set the alert to send an email, do you receive it correctly? = I already set the alert to send an email but, No email received. Also on the console &quo...

Go to advanced search