good morning
send and email to atencion_cliente@pandasecurity.com with your username, password, or email or customer number
regards,
Search found 1568 matches
- Wed, 12 Aug 2020, 13:09
- Forum: Consumer - Issues
- Topic: Delete Account
- Replies: 2
- Views: 9718
- Wed, 29 Jul 2020, 10:04
- Forum: Virus - Issues
- Topic: virus deleted
- Replies: 4
- Views: 13197
Re: virus deleted
Hi Chrisgd,
There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.
Here you can find more information: https://kb.iu.edu/d/bexh
Regards,
There is something on the computer trying to access the url. Scan the computer with the antivirus and, if the problem persists, reset the browsers to default options.
Here you can find more information: https://kb.iu.edu/d/bexh
Regards,
- Fri, 26 Jun 2020, 10:50
- Forum: Panda Dome for Android - Issues
- Topic: Task Killer
- Replies: 3
- Views: 13509
Re: Task Killer
Hi,
It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.
Regards
Darth
It could be, perhaps, due to the version of android that you have installed on your phone, for version 8 or higher, google has imposed many restrictions and it is possible that from these versions the task killer will no longer appear.
Regards
Darth
- Wed, 24 Jun 2020, 11:16
- Forum: Panda Dome for Android - Issues
- Topic: Task Killer
- Replies: 3
- Views: 13509
Re: Task Killer
Hi,
In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?
Regards
Darth Panda
In the latest versions of the product, we don't see the option of task killer, could it be that you have an older version of the product installed on your phone?
Regards
Darth Panda
- Tue, 23 Jun 2020, 09:28
- Forum: Panda Dome - Issues
- Topic: AV Console is missing from Start-up in Task Manager
- Replies: 1
- Views: 7497
Re: AV Console is missing from Start-up in Task Manager
Hi,
Could you send us your client number in a private message ? Probably we have to open an issue..
Regards
Darth Panda
Could you send us your client number in a private message ? Probably we have to open an issue..
Regards
Darth Panda
- Tue, 23 Jun 2020, 09:25
- Forum: Adaptive Defense and Endpoint Protection - Issues
- Topic: False Positive
- Replies: 4
- Views: 20713
Re: False Positive
Hi,
Could you send us, only the file that we detect as malware?
Regards
Darth Panda
Could you send us, only the file that we detect as malware?
Regards
Darth Panda
- Wed, 17 Jun 2020, 11:50
- Forum: Virus - Issues
- Topic: False Positive submission: Auslogics AllinOne tool
- Replies: 4
- Views: 9945
Re: False Positive submission: Auslogics AllinOne tool
Hi ElenaRez,
Here you can find more information about Potentially unwanted programs:
https://www.pandasecurity.com/security-info/pup/
Regards,
Here you can find more information about Potentially unwanted programs:
https://www.pandasecurity.com/security-info/pup/
Regards,
- Fri, 12 Jun 2020, 14:36
- Forum: Virus - Issues
- Topic: False Positive submission: Auslogics AllinOne tool
- Replies: 4
- Views: 9945
Re: False Positive submission: Auslogics AllinOne tool
Hi ElenaRez,
Our lab has check the file and has confirmed that the file is correctly detected as a PUP and it is not a false positive
Regards
Our lab has check the file and has confirmed that the file is correctly detected as a PUP and it is not a false positive
Regards
- Fri, 12 Jun 2020, 08:19
- Forum: Virus - Issues
- Topic: False Positive submission: Auslogics AllinOne tool
- Replies: 4
- Views: 9945
Re: False Positive submission: Auslogics AllinOne tool
Hi EleraRez,
We have send your request to our Laboratory in order to check the file.
We will keep you inform.
Regards
We have send your request to our Laboratory in order to check the file.
We will keep you inform.
Regards
- Mon, 04 May 2020, 16:59
- Forum: Panda Dome - Issues
- Topic: Renewal without Subscription?
- Replies: 3
- Views: 11179
Re: Renewal without Subscription?
your welcome