Search found 34 matches

by Canon_Man
Wed, 20 Apr 2016, 16:02
Forum: Panda Cloud Cleaner - Archive Issues
Topic: [SOLVED] Panda Cloud Aborts at 70% after Receiving Instructions for Disinfection
Replies: 26
Views: 51298

Re: Panda Cloud Aborts at 70% after Receiving Instructions for Disinfection

Panda Cloud aborted this morning after receiving and analyzing the cleaning instructions from the cloud. Event Viewer records the following: Faulting application name: PCloudCleaner.exe, version: 1.0.0.1533, time stamp: 0x00000000 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x000000...
by Canon_Man
Mon, 18 Apr 2016, 21:43
Forum: Panda Cloud Cleaner - Archive Issues
Topic: [SOLVED] Panda Cloud Aborts at 70% after Receiving Instructions for Disinfection
Replies: 26
Views: 51298

Re: Panda Cloud Aborts at 70% after Receiving Instructions for Disinfection

Just ran Panda Cloud about 2 hours ago. It ran to completion without errors. This is consistent with a fresh install.

Will try it again tomorrow and see if it runs OK.
by Canon_Man
Thu, 14 Apr 2016, 20:20
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?

Thanks for the reply. Took a safer route and formatted the disk partitions, then reloaded Windows 10 and restored from backup dated just before the Trojan incident. It's a lot of work to put every App back but since there were traces of something in the registry and the laptop was acting peculiar af...
by Canon_Man
Sun, 10 Apr 2016, 02:05
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?

VirusBuster wrote:The file is indeed malware and will be detected as Trj/Agent.OOW with the next signature update/synchronization
Will the detection of this Trojan also extend to scanning other files that might have the signature of this Trojan, to determine if it may have modified any of them?
by Canon_Man
Fri, 08 Apr 2016, 22:46
Forum: Panda Cloud Cleaner - Archive Issues
Topic: [SOLVED] Panda Cloud Aborts at 70% after Receiving Instructions for Disinfection
Replies: 26
Views: 51298

[SOLVED] Panda Cloud Aborts at 70% after Receiving Instructions for Disinfection

I've run the Cloud feature a number of times, but the ONLY time it would run to completion was immediately after Panda was installed. When the software runs, Panda Cloud reaches 70%, then sends information to the cloud and receives disinfection instructions from the cloud. Obviously the scan found s...
by Canon_Man
Wed, 06 Apr 2016, 19:26
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: Is EJY.EXE a threat, or an actual MicroSoft Program?

Interesting! The file processed for about 2 minutes and then it began an FTP to your server. The only way I was able to view/find it on the thumb drive was to turn on hidden operating system files. I can't change its attributes. Moved a compressed, password encrypted (68 Mb approx) copy to MediaFire...
by Canon_Man
Wed, 06 Apr 2016, 12:37
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: Is EJY.EXE a threat, or an actual MicroSoft Program?

Good morning. File has been uploaded. Approximately 168 Mb, - Contents: - two folders, and one executable called EJY.EXE EJY.EXE was queued in Startup originally and hidden in ProgramData. Second folder - UNKNOWN, was also hidden in ProgramData but the contents were quarantined by Panda when the vid...
by Canon_Man
Tue, 05 Apr 2016, 23:56
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: Is EJY.EXE a threat, or an actual MicroSoft Program?

I managed to compress it by 66% to 68.4 Mb, but his is way too big to travel through email. I am beginning to believe that the size of file indicates the the contents is not all executable, that the virus is craftily embedded in a video file. The target download size of the original video was 209 Mb...
by Canon_Man
Tue, 05 Apr 2016, 17:57
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: Is EJY.EXE a threat, or an actual MicroSoft Program?

Thanks for the reply. Turned 'hidden system files' ON, - EJY.EXE does not exist on 2 other Windows 10 PCs we have. Will follow the link and try to compress the folder/file, but it is 168Mb in size. Just one question: How do you compress the file? Seems to me it will still be too big to go through.
by Canon_Man
Tue, 05 Apr 2016, 16:47
Forum: Virus - Archive Issues
Topic: [SOLVED] [04316563] Is EJY.EXE a threat, or an actual MicroSoft Program?
Replies: 16
Views: 15551

Re: Is EJY.EXE a threat, or an actual MicroSoft Program?

After viewing the link, I'm not sure that this is a virus issue not found by Panda, or if a file may contain a virus. I am reasonably certain that the EJY.EXE proc was not there until yesterday. It was stored as a system hidden file, but changing the view allowed me to find the folder and the .EXE. ...

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