Search found 1568 matches

by Darth Panda
Tue, 23 Jan 2018, 11:26
Forum: Panda Free Antivirus - Issues
Topic: False Positive Detection on our product
Replies: 5
Views: 5122

Re: False Positive Detection on our product

we are studying the file and will inform you when reclassified.

regards
by Darth Panda
Tue, 23 Jan 2018, 11:23
Forum: Panda Free Antivirus - Issues
Topic: panda safe web doesn't work.
Replies: 16
Views: 16819

Re: panda safe web doesn't work.

but before checking the phishing page, you can check its classification here: https://www.cyren.com/security-center/url-category-check and after that check if we do detect it as you think it should Results for your request: Full URL: https://www.amtso.org/check-desktop-phishing-page/ Categories: Com...
by Darth Panda
Tue, 23 Jan 2018, 11:03
Forum: Panda Free Antivirus - Issues
Topic: panda safe web doesn't work.
Replies: 16
Views: 16819

Re: panda safe web doesn't work.

do you have a URL which you know it is a phishing website?

send us the page you do think it is a phishing url, and we will analize it.
by Darth Panda
Tue, 23 Jan 2018, 11:01
Forum: Panda Free Antivirus - Issues
Topic: Problem with PC version switching off
Replies: 3
Views: 3720

Re: Problem with PC version switching off

Do you mean your computer switched off, and you coud not switch it back on?

Why do you think panda has something to do with it?
did you take a look at the events viewer on your computer to check why it did switch off?

regards
by Darth Panda
Tue, 23 Jan 2018, 10:59
Forum: Panda Protection Products - Issues
Topic: Panda Global Protection hangs on activating window for more than 10 minutes
Replies: 5
Views: 15687

Re: Panda Global Protection hangs on activating window for more than 10 minutes

let me suggest a change of version. uninstall al traces from old installations by following the instructions on URL: https://www.pandasecurity.com/usa/support/card?id=82011 Once deleted all leftovers, create an account on myaccount.pandasecurity.com (if you already have one, you can skip this step) ...
by Darth Panda
Mon, 22 Jan 2018, 10:51
Forum: Panda Free Antivirus - Issues
Topic: panda safe web doesn't work.
Replies: 16
Views: 16819

Re: panda safe web doesn't work.

annot reproduce your issue. as we do detect it with dome:

attached is the detection.
deteccion.png
deteccion.png (408.62 KiB) Viewed 10223 times
by Darth Panda
Mon, 22 Jan 2018, 10:40
Forum: Panda Free Antivirus - Issues
Topic: panda showing as unprotected
Replies: 1
Views: 2759

Re: panda showing as unprotected

YOu can test your antivirus (any antivirus) from here:

http://www.eicar.org/download/eicar.com

if it detects the download, it is working.
If it does not detect the donwload, is not working.
by Darth Panda
Mon, 22 Jan 2018, 10:39
Forum: Panda Free Antivirus - Issues
Topic: Windows 10 Fall Creators Update support?
Replies: 12
Views: 15389

Re: Windows 10 Fall Creators Update support?

ok. it is a free choice, and I hope you choose correctly.

have a nice day.
by Darth Panda
Mon, 22 Jan 2018, 10:35
Forum: Panda Free Antivirus - Issues
Topic: Firewall not active - Win10
Replies: 12
Views: 14763

Re: Firewall not active - Win10

what antivirus version do you have installed on your computers?
by Darth Panda
Mon, 22 Jan 2018, 10:28
Forum: Panda Dome for Android - Issues
Topic: Landscape forced on pixel XL
Replies: 1
Views: 12069

Re: Landscape forced on pixel XL

read the forum:

http://support.pandasecurity.com/forum/ ... =97&t=4727

and you will find the solution.

change the version.

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