Search found 149 matches

by bartblaze
Wed, 29 Jul 2015, 17:14
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: False Positive doubleclick.net?
Replies: 14
Views: 19941

Re: False Positive doubleclick.net?

Hi Robert and hahnrd123,

Thanks for your report! We are aware of this issue and working to solve the False Positive as soon as possible.

Regards
by bartblaze
Tue, 28 Jul 2015, 14:31
Forum: Virus - Archive Issues
Topic: [CLOSED] Whitelisting Binaries
Replies: 4
Views: 4974

Re: Whitelisting Binaries

Good day,

If possible, please attach your binaries in an archived file (ZIP or RAR) and use the password "panda". If the files are too big, please archive them + pass to a filesahring service, for example WeTransfer, Mega or MediaFire.

Regards
by bartblaze
Tue, 28 Jul 2015, 14:29
Forum: Virus - Archive Issues
Topic: [CLOSED] False positive
Replies: 4
Views: 3676

Re: False positive

This file currently doesn't seem to be detected - if the issue still occurs, please attach a detection report.
by bartblaze
Tue, 28 Jul 2015, 14:23
Forum: Consumer 2015 + Gold Protection + Internet Protection - Archive Issues
Topic: [CLOSED] testerNano.exe runs, but files are not restored
Replies: 40
Views: 53574

Re: testerNano.exe runs, but files are not restored

Hi Lukas, I have seen and replied to your PM. The issue on your machine is that an older Panda Cloud AV version was installed - where some aspects of the tool are no longer compatible with. In order to attempt and solve your issues, please perform an sfc /scannow and report back if the issue is solv...
by bartblaze
Mon, 27 Jul 2015, 09:16
Forum: Adaptive Defense and Endpoint Protection - Issues
Topic: Cannot install adminSecure on new server 2012 Essentials R2
Replies: 1
Views: 3250

Re: Cannot install adminSecure on new server 2012 Essentials R2

Dear pkostovasilis,

Please follow the steps in attached PDF to install on a server 2012 essentials R2.

Let me know should you have any other questions.
by bartblaze
Fri, 24 Jul 2015, 16:35
Forum: Virus - Archive Issues
Topic: [Solved]False positives [Case: 04181066]
Replies: 3
Views: 3601

Re: False positives [Case: 04181066]

Dear as123,

this false positive has now been solved. If you are still experiencing this issue, please manually update your protection.

Regards
by bartblaze
Fri, 24 Jul 2015, 16:34
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] False alarm autohotkey [Case: 04181081]
Replies: 4
Views: 3968

Re: False alarm autohotkey [Case: 04181081]

Dear makedir,

this false positive has now been solved. If you are still experiencing this issue, please manually update your protection.

Regards
by bartblaze
Fri, 24 Jul 2015, 16:32
Forum: Virus - Archive Issues
Topic: [Solved] False positive report [Case:04181060]
Replies: 5
Views: 4755

Re: False positive report [Case:04181060]

Dear Robert,

this false positive has now been solved. If you are still experiencing this issue, please manually update your protection.

Regards
by bartblaze
Fri, 24 Jul 2015, 11:05
Forum: Panda Free Antivirus - Archive Issues
Topic: [SOLVED] False alarm autohotkey [Case: 04181081]
Replies: 4
Views: 3968

Re: False alarm autohotkey

Dear makedir, I have confirmed the false positive and will send this to PandaLabs - I will update this topic when the false positive is solved. Concerning your other question, to send in false positives use the email address falsepositives@pandasecurity.com Attach your file to the email as a ZIP or ...
by bartblaze
Fri, 24 Jul 2015, 10:49
Forum: Virus - Archive Issues
Topic: [Solved]False positives [Case: 04181066]
Replies: 3
Views: 3601

Re: False positives [Case: 04181066]

Dear as123,

thank you for the report - I can confirm the false positives. They have been sent to PandaLabs, I will update this topic when they are whitelisted.

Regards

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