Mac OS Installation Stuck

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tcsdi_support1
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Joined: Tue, 26 Mar 2019, 04:24

Mac OS Installation Stuck

Post by tcsdi_support1 » Wed, 18 Sep 2019, 05:17

Hi Support,

We have an issue with a client with Mac OS. After installing Panda, it showed "Installing..." status in the control center but it is 3 weeks now since we installed Panda and still, it shows "Installing..."

You can check out their console and the endpoint is PMDCs-MacBook-Pro.local.

What can we do to see the error on the computer?
Image

Regards,

Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: Mac OS Installation Stuck

Post by Darth Panda » Wed, 18 Sep 2019, 17:48

I suggest to contact your local panda technical office, as they will need to request info from the machine itself.
What is your country of origin?
Technical support – Panda Security
www.pandasecurity.com

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