Running Fix on PC work Solid State Drive

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Lorraineg
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Running Fix on PC work Solid State Drive

Post by Lorraineg » Mon, 16 Mar 2015, 13:43

I have tried running the PS_Recovery tool which I downloaded last week, on a PC that has a Solid State Drive. I receive a message saying the following:


testernano.exe - no disk

This is no disk in the drive. Please insert a disk into the \Device\Harddisk1\DR1.

Cancel Try Again Continue


I have tried Cancelling, Trying Again, and pressing Continue and nothing happens. I really don't want to reboot the PC, in case it wipes out any files. I raised a support call with Panda, but I'm still waiting to hear back.

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VirusBuster
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Re: Running Fix on PC work Solid State Drive

Post by VirusBuster » Mon, 16 Mar 2015, 18:00

The tools have been updated, please check http://www.pandasecurity.com/homeusers/ ... ?id=100045
Regards,

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Jorge Torre
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KDan
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Re: Running Fix on PC work Solid State Drive

Post by KDan » Tue, 17 Mar 2015, 18:54

VirusBuster wrote:The tools have been updated, please check http://www.pandasecurity.com/homeusers/ ... ?id=100045
I get the same error. The file was downloaded just now.

Got the same message with the original rs_recovery.exe file too. I just hit continue a bunch of times and checked to see if the quarantine folder was cleared out before rebooting. I tested a few programs and they seem to work.

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VirusBuster
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Re: Running Fix on PC work Solid State Drive

Post by VirusBuster » Fri, 20 Mar 2015, 13:23

The tool was updated last march 18th
Please check the web help again and follow the instructions with the new tool
Regards,

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Jorge Torre
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