Could not access Sophos CC

paul0911 · Post by **paul0911** » Tue, 12 Mar 2019, 07:56

We tried to open sophos control center in chrome and when we click log-in, nothing happens. We try another browser like IE and Firefox and its working fine.

after removing panda in the PC, we are now able to log-in using chrome.

Please kindly get the logs https://we.tl/t-4VsCuT3wOq

Regards,
Paul

Post by **Darth Panda** » Tue, 12 Mar 2019, 10:08

Hi Paul0911,

In order to solve the problem, install the file downloaded from here:
https://www.pandasecurity.com/resources ... 52_gui.exe

Tell me if after install the file you can log-in using chrome.

paul0911 · Post by **paul0911** » Tue, 12 Mar 2019, 10:23

Hi Darth Panda,

Thank you for your reply.

We will try to install the hotfix. I'm going to inform you if its works.

Regards,
Paul

Post by **Darth Panda** » Wed, 27 Mar 2019, 12:50

did it work?

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